Phil
Phil
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- Phil
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Hello, Can you describe your problem greater, please? It would be great if you attach a link to a screenshot of what are you talking about. Thanks
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Hello, Please, change your child Them to parent, update it and check if the issue still appears. Also, please, turn off all of the plugins, refresh your cache and check if the issue still exist. If these, will not help, please, send us a link to y…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Also, please, be sure that you made all steps like in the following video tutorial. https://support.muffingroup.com/video-tutorials/how-to-create-…
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Hello, To achive that you will have to use Header Builder plugin, and set both menus in mobile display. https://prnt.sc/vhuzk5 To know how to use Header Builder, please, check the following links: https://support.muffingroup.com/documentation/heade…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
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Hello, To change "Read more" text, please, go to: Betheme > Theme Options > Translate > Blog & Portfolio. https://prnt.sc/vhufvb Thanks
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You can find this option while editing your page. Just click on a pencil icon on your section. https://prnt.sc/vhuawn Thanks
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Hello @flashdesigner3, Please, try to use following Custom CSS Code..woocommerce-content .products li{ text-align: center!important; } thanks
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Hello, The block you mentioned is placed in sidebar. To edit it, please, go to: Appearance > Widgets, and modify sidebar content. https://prnt.sc/vhtxft You can find out more about creating sidebars from following video tutorail. https://support…
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Hello, You can use grayscale for your Google Maps, but you have to use "Map Advanced" item. https://prnt.sc/vhxfpy Thanks
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Hello, Can you describe me your problem in more detail, please? Where did you put these shortcodes? Thanks
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Hello, You can put all your shortcodes for example in column item. https://prnt.sc/vhxj9m Thanks
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Hello, Yes, you have to add them manually like you mentioned, but you need to be more specific where would you like to put these social icons. Thanks
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We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
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Hello, Do you use any additional plugin for WooCommerce? Did you also, set all pages for WooCommerce properly? Best regards
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Please share with us a link to your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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Please, turn off all o the plugins, refresh your cache, and check if the issue still appears. Remember always to use plugins we support because we tested them, and we know how they work, and others cause some unpredictable issues. You can check sup…
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Hello @karlkroeber,Can you explain me in more detail what do you mean by "backwards compatibility", please? Thanks
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Hello, Please, go to Betheme > Them Options > Responsive > General, and turn OFF "Decrease Fonts". https://prnt.sc/vgsmqy Thanks
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Hello, Please, set background color and transparency to the wrap in this section, because background video will overlap the background color of the section. https://prnt.sc/vgsxjh Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hello @ChaseWGregory, If you would like to see this as feature, please, let us know in the following topic. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hello, Sorry, but there is no option to have diferent layouts for your post, for now. If you would like to see it as feature, please, let us know under following link. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-…
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Hello, If you want to migrate your website, please, use the Duplicator plugin because we used it many times, and it never gave us any issues. https://wordpress.org/plugins/duplicator/ Thanks
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Hello, If you did not make any changes in database, there should be no issues with that, so you can go ahead. Moreover, to migrate your website, please, use Duplicator plugin, because we used it many times and it never gave us any issues. https://w…
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Hello @ChaseWGregory, Please, be sure that your Theme is up-to-date. If not, please, update it. Also, please, send me a link to your website, so I could have a look at it. Thanks
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Hi, There are many types of featured images in the theme, here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. 2. To chang…
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Hello, That is because all pre-built websites have diferent content and options. One demo can have content that will get in conflict with some plugins, but other can work correctly. Anyway, we do not recommend using plugins we do not support becaus…