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Phil

Phil

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Phil
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  • Hello, Only way is to edit WP source code, but we cannot help you with that, and if you would like to do such a thing, you must contact your web developer. Sorry, but we cannot help you with this kind of modifications. Greetings
    in Edit password message Comment by Phil November 2020
  • Hello, Sorry, but we do not support Custom JS codes, they are not included with the theme, so we do not know what they do and what problems they can cause. You have contact the webdeveloper in that case. Best regards
    in Bad Custom JS broke theme options Comment by Phil November 2020
  • Hello, Yes, it is possible. All you need to do is to put it in "Additional Markers" section, while editing "Advanced Map" item options. https://prnt.sc/vcicxv Thanks
    in BeTheme «Map Advanced» Comment by Phil November 2020
  • Hello, Sorry, but there is no option to do that, and you will have to modify Image like you said. Greetings
    in Add 'Sold' on portfolio item Comment by Phil November 2020
  • Hello, Can you explain me in more detail, what do you mean by "lags", please? Thanks
    in Elementor lags a lot on my new website Comment by Phil November 2020
  • Please, read carefully and answear to all following points. 1. Does this item comes from some additional Elementor plugin? 2. What item did you use? Please, send me a link to screenshoot with whole Elemenotr opened and item you used visible. 3. P…
    in Fourm - Email Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Project Link Comment by Phil November 2020
  • Hello, Please, check you have option "Enable reviews" selected in Advanced options of this product. https://prnt.sc/vch18d Thanks
    in Review section didn't display Comment by Phil November 2020
  • Please, try to use following Custom CSS Code instead of previous one @media (max-width:757px){ body:not(.template-slider) #Header{ min-height: 0!important; } } Thanks
    in Header and Url Comment by Phil November 2020
  • Hello, Sorry to hear that you had acident like this. Anyway, all post are saved like in the WP, and we did not change that, so you have to get back them like in the basic WP. Moreover, we did not test doing backups with SQL dump, but only with dupli…
    in Restore Muffin builder posts from SQL backup. Comment by Phil November 2020
  • Hey @DarthShearer, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-licen…
    in Update impossible Comment by Phil November 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in Membership Plugin HELP!!! Comment by Phil November 2020
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in FONT CHANGES on SubMenu PAGES Comment by Phil November 2020
  • Hello, Like you noticed, it is impossible to edit content created in one Builder with another. Most of our pre-built websites are created with Muffin Builder, but there are some created with Elementor. You can find them by selecting "Elementor&…
    in Can't see muffin builder anywhere Comment by Phil November 2020
  • Hello, Unfortunately, there is no option to add just text, but you can create an image with text, and put it as background in: Betheme > Theme Options > Header & Subheader > Subheader. https://prnt.sc/vcfhcp Thanks
    in Subheader text? Comment by Phil November 2020
  • Please, try to use following Custom CSS Code .column_contact_box .get_in_touch li{ border-color: #fff!important; } Thanks
    in Contact box: change icon and line color. Comment by Phil November 2020
  • Hello, Please, paste following Custom CSS Code in: Behtme > Theme Options > Custom CSS & JS > CSS#Top_bar.is-sticky #logo img.logo-sticky{ max-height: 55px!important; }Thanks
    in Sticky Header & Logo Sizes Comment by Phil November 2020
  • Please, go to your shop page editor, and scroll to the bottom of options. Then paste following Custom CSS Code in "Custom | CSS" section https://prnt.sc/vci3pp#Top_bar .menu > li.current_page_item > a, #Top_bar .menu > li.hover &g…
    in How to change the menu link and active link color for a single page Comment by Phil November 2020
  • Hello, This is propably subheader, and if you want to get rid of it please, go to: Betheme > Theme Options > Header & Subheader > Subheader, and select "Hide: Subheader". https://prnt.sc/vcgbqh Thanks
    in How can I remove this space? Comment by Phil November 2020
  • Hello, Please, go to: Betheme > Theme Options > Header & Subheader, and in section "WPML" choose one of the options from "Custom switcher style" dropdown menu.https://prnt.sc/vcfdzg Or you can try to do this in WPML set…
    in Add language selector wpml to overlay menu Comment by Phil November 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Elementor Pro does'nt work - safe mode Comment by Phil November 2020
  • Hello, You should contact Envato/ThemeForest, to get your account back. If you have invoice on your mail (you should get it while buying our Theme), they should return your account without any problems. Greetings
    in Lost installation files Comment by Phil November 2020
  • Hello, Does this problem appears with basic Elementor too? Is there any error message? If yes, can you send me a link to screenshot with whis error? Can you also check if your Elementor Pro works on default Theme? Thanks
    in Elementor Pro does'nt work - safe mode Comment by Phil November 2020
  • Hi, From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not…
    in Update impossible Comment by Phil November 2020
  • Hello, Sorry, but it is impossible to edit content created in one Builder with another. You must use demo that is already created with Elemenotr, or create your pages from a scratch. https://prnt.sc/vbuwec Greetings
    in Elementor Problem Comment by Phil November 2020
  • Hello, Please, send us a link to your PHPINFO file, and we will check if the problem lay there. If you do not know to to do that, here is a tutorial https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in footer Copyright Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in How to change the menu link and active link color for a single page Comment by Phil November 2020
  • Sorry, but I cannot see any link to your PHPINFO file. Can you send it in this topic, please? Also, please be sure that you have installed and activated requierd plugins for that demo. Thanks
    in Error importing demo Comment by Phil November 2020
  • Please, check if you have selected "Select" on your page options. https://prnt.sc/vbwbsr Also, please check if you do not have this Slider inserted in "Betheme > Theme Options > Global > Advanced" https://prnt.sc/vbwc9m …
    in how to delete slider from top page Comment by Phil November 2020
  • Hello, Please, try to go to select "Hide: Breadcrumbs" in Betheme > Theme Options > Header & Subheader > Subheader https://prnt.sc/vbwksi Thanks
    in Breadcrumb trail on Blog Category Comment by Phil November 2020
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