Phil
Phil
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- Phil
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello @ I see that your webiste has couple of errors. Please, fix them and check if the issue still appears. https://prnt.sc/v98lok https://prnt.sc/v98mn4 https://prnt.sc/v98ncl Thanks
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Hello, Please, be sure that you made all steps like in this video tutorial https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Thanks
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You can change your retina logo in Header Builder as well. You just need to click on the options of your logo and option to add Retina Logo will show up. https://prnt.sc/v980fc Thanks
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I see that you added this slider as Elementor item. You need to edit your page with this Builder and remove section that contain this slider. Thanks
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I do not know that plugins you use. Please, turn off all plugins conected with minifing, optimalization, and cache, because your source code is still minified. Thanks
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Hello, Can you change your child Theme to parent, and check if it works then, please? Thanks
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Hello, Please, turn off all of the plugins, update your WP to the newest version, and check if the issue still exist. Thanks
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We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
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Here you have all information about products shortcode. https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-9 Thanks
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Hello, Please, send us a link to your PHPINFO file, and we will check if the problem lay there. If you do not know to to do that, here is a tutorial https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, All, things that you mentioned are included in our Betheme. Under this link you can read our documentation https://support.muffingroup.com/documentation/ And under this one you can find out how all item in our Builder works https://themes.mu…
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Can you send me a link to your website, please? Thanks
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Please, be sure that you have done all steps properly. Under this link you can find more information about Betheme+WPML https://support.muffingroup.com/documentation/translation/#translation-wpml Thanks
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I see that you are using minifing plugins, please, turn them off so i could check source of your website. Thans
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
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1. To get rid of this padding go to section "Option" and switch to ON "Content | Remove Padding", while editing your posts. https://prnt.sc/v8lmpy 2. If you want to have all posts with some minimum height paste following Custom …
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Sorry, but you did not send us a link to your website. Please, send it as well. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache and check if the issue still appears. Thanks
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I see that you use old version of Betheme. Please, update it to the newest one by following this guide. https://support.muffingroup.com/documentation/installation-updates/ https://prnt.sc/v8lzk0 Thanks
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Hello, 1. To incerase the font-size, and change its color, please go to: Betheme > Theme Options > Custom CSS & JS > CSS, and paste following Code.faq .question .title{ font-size: 30px!important; color: #000!important; } Of course …
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Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugi…
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1. Can you tell me what do you mean that it is not working for mobile, please? Because, it all looks fine to me. https://prnt.sc/v8n99e 2. To remove these tabs please go to: Betheme > Theme Options > Blog, Portfolio & Shop > Blog, and …
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Hello, Please, activate SR for a while, go to its options, delete this slider, and check if it still appears. Thanks
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Hello, There is new version (21.9.1.1) that fix this problem. Please, update your Theme to the newest version. Thanks
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I see that your "max_input_time" and "max_input_vars" are low, and that can cause this problems. Please, contact your hostin provider to change "max_input_time" at minimum 180, and "max_input_vars" at minimum …
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Hi @singcat, From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. W…
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Hello, 1. There is no option to set that default, but you can create a template with slider and these options. Here is guide about creating templates https://support.muffingroup.com/how-to/how-to-use-templates/ 2. You can put your slider in seperat…