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Phil

Phil

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Phil
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  • Hello, I have tested it, did a little research, and found out that when you select the main category, it will show sub-categories, but also products that are inside this sub-category. Going deeper into sub-categories will always display more particu…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Do you use a username(the same as on Themeforest) that is related to the purchase code? The tool that you mentioned is for deregistering only. You can register in the dashboard, just like in the following video https://support.muffingroup.com…
  • Hello, Sadly, there is no option to do that with widgets. You can hide your footer in Bethem > Theme Options > Footer > General, and change "Style" to "HIDE Footer" https://prnt.sc/uzntfp But to do something similar to …
  • Hello, This is impossible due to Envato new security changes which we have to follow. From now on you cannot use HTML markup in most of Theme options. Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like strong …
  • Hello, To change that you must go to the "Media" section below Muffin Builder, and choose slider from dropdown menu. https://prnt.sc/uzo3um Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
  • Hello, To update your Theme, please follow steps mentioned in "Update the theme manually" section on this topic https://support.muffingroup.com/faq/how-to-update-betheme/#manualupdate Thanks
    in upgrade Comment by Phil October 2020
  • Well, I meant how did you do a total amount of product prices? https://prnt.sc/uz7fhn Thanks
    in Issues Comment by Phil October 2020
  • Hello, Please, disable all of the plugins, refresh the cache, and try again. Thanks
  • Hello, For that you can make your own custom buttons. You need to go to: Betheme > Theme Options > Global > Buttons, and choose "Style: Custom". https://prnt.sc/uz5qft Thanks
  • 1. Like I said before you can send us private message about this photo at http://themeforest.net/user/muffingroup#contact 2. Sorry, but you did not send us any link to your website nor a link to a screenshot with your issue. Please, attach them so …
    in BeTheme Lic Comment by Phil October 2020
  • Hello, Sadly, it is impossible to do convertation from one builder to another. There is no plugin or builder which would allow that. Sincerely regards
  • Hello, To recover your license please follow this video tutorial :) https://support.muffingroup.com/video-tutorials/where-to-find-and-register-purchase-code/ Thanks
    in License Comment by Phil October 2020
  • Please, send us a link to your PHPINFO file. If you do not know how to do this, check this topic https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, 1,2. Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code, so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other tha…
    in Issues Comment by Phil October 2020
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do this, check this topic https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • 1. Try to remove all of the custom CSS codes from "Betheme > Theme Options > Custom CSS & JS > CSS" because one of them cause this problem. 2. Please contact your hosting provider and check if the current PHP version on your …
  • Hello, Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact.Notice! Please attach a link to this forum discussion. Can you explain in more details what you want …
    in BeTheme Lic Comment by Phil October 2020
  • 1. To make that, go to "Betheme > Theme Options > Footer > General" and in the "Copyright" field and write that what you want to display https://prnt.sc/uz01ql 2. It is hard to say what is the ideal dimensions for the s…
    in Icons Comment by Phil October 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Sorry, but this demo does not contain any portfolio sliders. If you are talking about a slider like on the screenshot below, then that is "Content slider", and it is also 1/1. https://prnt.sc/uyzqws If you are not talking about this…
  • "Count" value tells how much slides on the page should be showed at all, not for how much it should show at one time. Please, change "Size" of the images in the "Portfolio Slider" item options in section "Advanced…
  • 1. Go to "Betheme > Theme options > Global > General" and be sure that "Header" and "Top bar with menu" are not selected like on the screenshot https://prnt.sc/uyz46b 2. Go to "Betheme > Theme options &…
  • Hello, Be sure that you did not make any blank spaces or typos in the username nor purchase code. If the issue still appears, you must contact Envato/Themeforest support because we do not handle with the license keys at all. Thanks
  • Yes, it works fine. You can read more in this WPML and Slider Revolution documentation. https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ Best regards
  • Hello,It is better not to change the menu with CSS custom code because this can cause responsive issues. The best way to customize your menu is to use Header Builder. For more information visit these two topics https://forum.muffingroup.com/betheme/…
  • Hello, If you cannot see these two demos, that means you have to update your Theme. From version 20, you can update the Theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the the…
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