Phil
Phil
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- Phil
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Hello @MADYP,Is there any error message? If yes, please send us a link to the screenshot of it. Thanks
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Hello, Can you explain your problem in more detail? These two sites look completely different. It looks like you have not imported a demo at all. Be familiar with the video tutorial of installing Betheme Pre-built websites: https://support.muffingr…
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Hello, Please send a link to the screenshot of an error message, because we don't know what the problem is right now. Thanks
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Purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins a…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Ok, paste that code either in the same place:body.single-post h2{ font-size: 25px !important; } body.single-post h3{ font-size: 20px !important; } Thanks
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Hello, You should contact your hosting provider because "500 errors" are connected to server configuration issues. Your hosting provider, after looking at logs, should be able to solve the source of the problem. Thanks
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Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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The thing you can do is to separate the first letter using HTML with inline CSS and change the size of it by "font-size".https://www.codecademy.com/articles/html-inline-styles If you want to change the size of the rest text, just modify th…
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Please, send us a link to a PHPINFO file. We need to check your hosting environment. If you do not know how to do this, check this link: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Unfortunately, we don't have this option yet. Anyway, this sounds like a great idea. Please, write your idea on this topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hello, If you want to change the size of the font, you need to go Betheme > Theme Options > Fonts > Size & Stylehttps://prnt.sc/uum47q Thanks
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Please, go to Betheme > Theme Options > Custom CSS & JS > CSS, and paste following codebody.blog .post-item h2{ font-size: 25px !important; } body.blog .post-item h3{ font-size: 20px !important; } https://prnt.sc/uu2qi2 thanks
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Hello, Sadly, the only option is to hide element with this class, but you cannot remove whole element (or class tag) from HTML. Thanks
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Please, turn off all plugins, refresh the cache, and check if the issues still exists. Probably plugins related to lazy-load cause all this problems Thanks
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No problem :) Is there anything else I could help you? Thanks
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Hello, Can you send a link to the screenshot, showing what exactly you want to do? Also, please send a link to your website, so we can take closer look at this topic. Thanks
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Hello, This demo is kinda old, it was made with Revolution Slider 5, so probably the Revolution Slider 6 destroyed that slider. I already passed this information to the developer team, they will fix that problem in a couple of days. Thanks
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Please go to Betheme > Theme Options > Global > General, and in "Style" choose option "Disable hover effect".https://prnt.sc/uu05hn Thanks
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Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
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Hello, Can you specify what ratings are you talking about? Please, send us a link to screenshot and link to your website so that we can take a closer look. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello, Sadly width of the tablet is higher than 1240px, and the theme does not allow to make tablet breakpoint bigger than this value. This is hardcoded in theme code. The only option is to modify the source code, which we do not support on the for…
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Hello, Please turn off all plugins, refresh your cache, and check if the issue still exists. Thanks
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Hello, Please insert following code instead of the old one into Betheme > Theme Options > Custom CSS & JS > CSS .button-flat button:hover::after{opacity:0 !important} Thanks
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Hello,It is not true that you use Muffin Builder because the screen shows WPBakery. Unfortunately, not all items of muffin builder is available in the WPBakery plugin, they are limited in muffin builder. Thanks
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Hello, Please insert following code to Betheme > Theme Options > Custom CSS & JS > JS jQuery(function($){ $(window).load(function(){ $(window).trigger('resize'); }) }) Thanks
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Hello, When you leave sidebar fields empty (without names) you force the theme not to display the sidebar. https://prnt.sc/utxqg0We suggest changing Layout value to "Use Page Meta" - https://prnt.sc/utxrgg and select the sidebar on main bl…
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Hi,If is there any slider missing, please download demo sliders again. You can import them without installing the pre-built website. Here is a screenshot for better understanding: http://prntscr.com/h85ybi If you do not see this option, please make …