Phil
Phil
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- Phil
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Hi, Yes, your changes will remain intact as these data are stored in the database and changing the theme does not have impact on that. Best regards
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We tried to use the FTP credentials you sent before do not work. Did you remove them or change them? Best regards
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You wrote beyond my working time, so I could not answer you. Sorry, but I do not understand. Why you cannot add it? Just add a section with a heading element and title of that page. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
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I opened the translation for French and it appears correctly: https://forum.muffingroup.com/betheme/uploads/565/K5VJQ1JWCQDS.png Please try to remove the translated page: https://forum.muffingroup.com/betheme/uploads/609/AYX6ZPQZIUC2.png (remember t…
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Do you have the newest version of Betheme installed?
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Hi, Sorry, but it is not Betheme related question. You should contact WooCommerce support instead. Best regards
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5) Did you notice when it happened? Did you take any actions before it occurred? Best regards
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Hi, Please see the following video tutorial: https://youtu.be/IPaUF8UEdz8?si=8I0tx2Ou8ny8YZ2l Best regards
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This part is made with the Elementor: https://forum.muffingroup.com/betheme/uploads/780/OADV2RFPHF19.png On the contact page the Subheader appears which can be hidden in Page Options: https://forum.muffingroup.com/betheme/uploads/955/WBUN42M1HG0F.pn…
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You can disable it in Betheme -> Theme options -> Globals -> Image frame: https://forum.muffingroup.com/betheme/uploads/253/3EGPO22WVF7D.png Best regards
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Hi, FYI, this is not Slider Revolution support, but Betheme support. 1) I believe the best will be using SVGs for that. 2) You must adjust the position of your elements inside the slider. The following article should be helpful: https://www.sliderre…
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I can see that you used the shop archive template incorrectly. Instead of creating 21 templates with the same layout, but with the Shop Products element that has a different category selected within it, you should create one template with the Shop P…
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WooCommerce has its standard ordering options: https://forum.muffingroup.com/betheme/uploads/494/J5M9IOXIQRPC.png For the custom ordering option selected, you must set the menu order in the product edition. https://forum.muffingroup.com/betheme/uplo…
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Please go to Betheme -> Theme options -> Responsive -> General, and use the Flexbox Container settings option. https://forum.muffingroup.com/betheme/uploads/936/8Z79DY0PNQEU.png Best regards
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I have copied the content of that page to the second testing page, translated it as follows: https://forum.muffingroup.com/betheme/uploads/409/FMU2C46GR4BJ.png And it works properly. https://forum.muffingroup.com/betheme/uploads/058/I4I44C7X6BLD.png…
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Hi, Please go to Betheme -> Theme options -> Global -> General, and change Style to Simple: https://forum.muffingroup.com/betheme/uploads/155/EEVI2FS9HMEM.png Best regards
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No, there is no option for that. Best regards
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I created a new page for testing purposes (BeSupport test page), and the translating link in the Icon Box worked correctly. Are there any particular steps I should take to replicate this issue? Best regards
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1) Sorry, but I do not know to which CTA you refer. Can you provide more detail, please? 2) You must edit these icons on mobile view, and set the image width for them. Additionally you can reduce the right margin to get the icon and text closer: htt…
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Sorry, but you did not attach a link to your website anywhere. Anyway, yesterday we released an update that should fix that, so please update Betheme to the newest version and check if the problem persists. If the update does not work, please attach…
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Hi, Are you using the Shop element on the WooCommerce archive template? If yes, please remove it and use Shop Products instead. https://forum.muffingroup.com/betheme/uploads/807/YYR59N9UW4XU.png Then check if the order is correct. Anyway, we do not …
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Hi, The problem with assigning pages in popup conditions is that it generates problems for websites that has many pages, so that is why popups can be assigned in the page options. https://forum.muffingroup.com/betheme/uploads/780/6UAEBYV67AIH.png Re…
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Hello, There is no option to display title, description, and caption at the same time in the standard lightbox. You can enable an option to display alt text as a caption, and you can find this option in Betheme -> Theme options -> Addons &…
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Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
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Hi, There is a newer version available. Please update Betheme and check if the problem persists. Thanks
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That is because Appearance -> Customize custom CSS is independent, just as custom CSS in a child theme. These are two different ways to implement custom CSS into your website, so if you edit one the other will not reflect these changes. You must …
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Now it works. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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I just checked your website with this tool: https://wave.webaim.org, and it does not show any problem related to what you showed on your screenshot. If you could ask the team that did the analysis for you for more details, I could take a closer look…
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There is no option for that because this image is assigned to the Header_wrapper div: https://forum.muffingroup.com/betheme/uploads/949/F4ZQKGXCPT32.png If you add aria-hidden to it, then nothing within this div will be visible for people with disab…