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Phil

Phil

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Phil
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  • Thanks, it works this way. Anyway, it does not come from our theme, and from what I found on the internet, the only option to edit this is to modify the files. We do not provide help with file customization, so for that, you should contact your web …
    in Edit text Comment by Phil April 2025
  • Sorry, but we have not received this message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the requ…
  • Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
  • We have corrected this as well. Please check it out. Best regards
    in PHP WARNINGs Comment by Phil April 2025
  • I have corrected it on your website, please check it out. Best regards
  • We have corrected it on your website. Please check it out. Best regards
  • Products by standard does not have this module: https://forum.muffingroup.com/betheme/uploads/145/QZDEOO2XQ35X.png And I do not know how you created it. Anyway, it seems to be some WP Editor module, not the Betheme one. Unfortunately, I have no know…
    in Edit text Comment by Phil April 2025
  • Hi, You can find all discussions you created by clicking on the user avatar -> View Profile -> Discussions: https://forum.muffingroup.com/betheme/uploads/404/YYS83FJK9VJS.png https://forum.muffingroup.com/betheme/uploads/752/WVPVR0S2AOL0.png B…
  • 1) Sorry but I quite do not understand. Do you mean that you want to move it a bit from the side? If yes, you can add some right margin to it: https://forum.muffingroup.com/betheme/uploads/187/ZQCH7NCX31QI.png 2) We are working on it now. 3) You can…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
  • Hi, No, the older version of Export/Import will not work for the most current one. The same version should be installed on both the content you export and the domain you want to import, or the Betheme version you export from should be at least 26.6.…
  • Then, if everything should be global, including text within it you can use global sections/wraps to which I sent a video tutorial in my second message: https://forum.muffingroup.com/betheme/discussion/comment/268081#Comment_268081 https://support.mu…
  • Hi, Please temporarily switch to some other theme like Twenty Twenty-Five, and check if the same thing happens. When you do that, let me know about the results. Best regards
  • I disabled them in bulk. To find the culprit, turn them off one by one. Best regards
  • You had a Betheme version installed without one fix. We updated theme on your website, updated CSS again, and it work properly now. Please check it out. Best regards
  • I received your private message tested it and again bookmarks works correctly: https://forum.muffingroup.com/betheme/uploads/910/W3J71T9YBD84.png https://forum.muffingroup.com/betheme/uploads/991/XUA4YGBMO4ML.png https://forum.muffingroup.com/bethem…
  • You can import two demos on your website, but the pages and some stuff will be mixed. If you want to test it, I suggest creating a staging domain where you will see how it behaves after importing the second demo. https://support.muffingroup.com/how-…
    in Filters Comment by Phil April 2025
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
  • In the Portfolio single project slug you put %category% which was the culprit: https://forum.muffingroup.com/betheme/uploads/613/OJVQ4OI7V6IN.png I changed it to the default "portfolio-item", and your website works correctly again. Best r…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, I have not received your private message yet. However, I passed what you wrote here to the dev team, and we will implement this fix in future updates. Best regards
  • One of your plugins is the root cause. I disabled the plugins we do not support, and the preview works properly: https://forum.muffingroup.com/betheme/uploads/792/YHKPLV2BJHHU.png Best regards
  • We have corrected it on your website. Please check it out. A fix for that will also be included in the upcoming update. Best regards
    in pop up Comment by Phil April 2025
  • Done. Please check it out. Best regards
  • Anyway, if you decide that you need help with the custom CSS, please let me know and I will gladly assist you. Best regards
  • Glad to see that you handled it. Can I help you with anything else? Best regards
  • Hi, Edit your products, and set up Sale prices: https://forum.muffingroup.com/betheme/uploads/358/4D4L1VRRA3SL.png Best regards
    in promotion Comment by Phil April 2025
  • Hi, It is because the padding set in the Subheader. https://forum.muffingroup.com/betheme/uploads/368/U0GUR83TNDX0.png Go to Betheme -> Theme options -> Responsive -> Header, and adjust the Subheader padding: https://forum.muffingroup.com/b…
    in Subheader Comment by Phil April 2025
  • 1) The px should be used when you are sure that you want to have the same size no matter the browser width. Mobile view starts below 767px width, so it is better to use % so it will automatically adjust to the device. If all elements fit in 20% with…
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