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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, It was created according to the guidelines, and it is necessary to have deny option, so there is no setting to remove that. Best regards
  • To find the culprit, please disable your plugins one by one. Best regards
  • Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Edit text Comment by Phil April 2025
  • Yes, I mean changing the width of these wraps to custom ones.
  • I did that via regular page edit, not BeBuilder, so I did not know that you refer to that. To check that further, we need FTP access, as you did not attach it to the previous private message. Thanks
  • Because of the technical and usability point of view. The way it is designed is the most optimal solution we found without breaking this feature. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
  • I assumed that it is the height of your header, more or less, and without this value, the wrap could be hidden behind it. Also, if the value is too big, and there is not enough space for the sticky wrap to slide, it could be the reason why 200 did n…
  • But I need to know how exactly you designed this. This screenshot does not say much, unfortunately. Best regards
    in Edit text Comment by Phil April 2025
  • Indeed, it should be updated after a while. Best regards
    in Theme Support Comment by Phil April 2025
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
  • When you expand the bookmarks tab, click on all bookmarks: https://forum.muffingroup.com/betheme/uploads/977/8ZCO0TPOELLC.png Then on the list, click on the star icon next to discussion title: https://forum.muffingroup.com/betheme/uploads/772/4A2882…
  • I received your private message, but it does not contain FTP access. Please send it as well. Thanks
  • Hi, I checked that with FB Sharing debugger and it seems to be set correctly: https://forum.muffingroup.com/betheme/uploads/651/D22CK682XAIJ.png https://developers.facebook.com/tools/debug/ Please wait a couple days until it gets updated correctly o…
    in Theme Support Comment by Phil April 2025
  • Before assigning global style, you can right-click on the element/wrap/section, choose to reset styles, and assign the global styles. We already considered the features you mentioned in your last message, but during tests, we found them rather probl…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Unfortunately there is no workaround for that. Best regards
    in nbsp ndash Comment by Phil April 2025
  • Hi, Which page exactly you want to import with single page import? Best regards
    in 1-Page Import Comment by Phil April 2025
  • Hi, Please tell me what module you used for that. Thanks
    in Edit text Comment by Phil April 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi @waldemarker, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not u…
  • Hi, You have enabled " coming soon ". Can you please disable it for a while so I can take a closer look? Thanks
  • Hi, 1) These two wraps on the sides should have equal width e.g. 25%: https://forum.muffingroup.com/betheme/uploads/916/PTFC2S8GON2Z.png Then the wrap in the middle will expand to the remaining space, and the logo will be centered. 2) Sizes depend o…
  • Put the icon element into your Footer template with the socials of your choice. Best regards
  • Hi, If Elementor does not work after switching to the default WP theme, it means that there is a problem with the plugin itself. We are not creators of Elementor, so you should contact their support instead. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • 1) You must create a shop template, assign the sidebar to it, and set the display condition to that specific category. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ 2) There is no option to add an arrow …
    in be menu Comment by Phil April 2025
  • I thought that it was cache because I did not see the changes I performed in theme option on live page on mobile. However, I noticed that there is a mixed content error in the browser console. I checked that, and your URL addresses are wrong: https:…
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