Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Did you use basic Slider Revolution or some extensions to create it? Best regards
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Hi, Please use the following CSS code: .section.has-video .section_video .mask{ display: none; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, It displays like this for me on hover: https://forum.muffingroup.com/betheme/uploads/013/4R4D1MNN57H9.png Did you handle this in the meantime? Best regards
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Hi, 1) Please put the following CSS code into Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists: .single-product .mfn-woocommerce-tabs-nav-top .section_wrapper{ padding: 0; } 2) The payments tabs com…
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With CSS, it is not possible because on different pages, breadcrumbs have different structures, and it could break them. Also, we do not provide help with custom JS codes. Best regards
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Hi, You must increase the Depth value depending on how many submenu levels you have there: https://forum.muffingroup.com/betheme/uploads/824/2GX9R5GYUBAW.png So if every menu item has only one submenu, and submenus do not have more submenus under th…
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Yes, you can activate the Static CSS option after an update. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Regarding plugins, we do not support you should contact the plugin author instead. Best regards
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Hi, Please see the following video tutorial. https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ If something remains unclear, please let me know. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and use an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/284/O2OCI7PIRY3K.png Best regards
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Hi, Please check if you have them active in Betheme -> Theme options -> Shop -> Products list: https://forum.muffingroup.com/betheme/uploads/254/9V4TFYBVSSHN.png Or in the template, if you use the shop template: https://forum.muffingroup.co…
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1) You disabled this option in the Slider Revolution: https://forum.muffingroup.com/betheme/uploads/270/4LY5AHQ0EOZC.png That is why the slider did not appear. 2) What colors did you want to change, but they did not work exactly? Best regards
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You have some cache that holds the changes. Please disable or purge it, and check if the problem persists. Best regards
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1) Filters are right here: https://forum.muffingroup.com/betheme/uploads/202/6TNF0FJL8RIE.png If you want them to be on the side, you must change the sidebar position in the shop template. https://forum.muffingroup.com/betheme/uploads/560/DKFH9KUWWM…
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Hi, Image sizes for Shop archive can be set in Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/090/RRL39RIIFXBN.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Try also the following CSS code: #Subheader .column{ display: flex; justify-content: center; } Best regards
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Hi, Can you please provide more details about your problems? What changes do you perform exactly? It would also help if you attached a screenshot showing your issues. Best regards
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Hi, You can change that in Betheme -> Theme options -> Translate -> Shop: https://forum.muffingroup.com/betheme/uploads/716/E143RG0HIHKQ.png Best regards
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1) As you may have noticed, the error does not come from the theme but from the WP catalog. Ensure that you have everything up-to-date. Also, you can hide it by disabling WP debug (which should be disabled anyway for live websites). https://develope…
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I do not know exactly what you want to achieve, but you can check out templates. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ https://support.muffingroup.com/video-tutorials/global-sections-wraps/ Best …
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If you set Theme options -> Search -> Form to search through shop products only, the search results page will have the main shop page layout. If you switch it to default, then the standard search result page will show instead. https://forum.mu…
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The sizes you set there are too big. This original image has a smaller width than 1200px: https://forum.muffingroup.com/betheme/uploads/170/JX9UHBVQPWD0.png As I mentioned earlier, if the image is smaller, it will not be stretched and adjusted to th…
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Hi, I am glad to see that you handled it. Can I help with anything else? Best regards
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Hi, To get it straight, you handled this, and everything works fine, now? Anyway, sorry if we left your website in a different state than how it was. We always do that, but we probably missed the things you mentioned somehow. Best regards
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Do you use a plugin for roles, or are they standard WordPress roles? If you use a plugin, I cannot help because we only support standard roles. Also, in recent updates, we made some vulnerability improvements, which could be the reason why it stoppe…
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There is no setting for that. Best regards