Phil
Phil
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- Phil
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Comments
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Hi, Please do not create duplicate topics about the same issue: https://forum.muffingroup.com/betheme/discussion/78113/there-has-been-a-critical-error-on-this-website#latest Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this does not help, please send us the WordPress dashboard and FTP access…
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Hi, To do that, you must use the following CSS code: .column_attr .gallery .gallery-item .gallery-item-wrapper img{ border-radius: 24px 0 24px 0; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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Hi, Please switch to some other theme like Twenty Twenty-Five, and check if the results are the same. When you do it, let me know about the results. Thanks
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Hi, There is no option to remove it from the source. However, you can recreate testimonials with any layout you want using Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, ensure that theme and plugins are up to date. If this will not help, P…
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Glad to see that you handled it. FYI, the breadcrumbs element is not available in the Header Builder. Best regards
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Hi, I checked your website, and it seems to be correct: https://forum.muffingroup.com/betheme/uploads/999/JPX4R0IHSRYR.png Did you handle this in the meantime? Best regards
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Does it happen on a particular page or on all of them? I checked a couple of them, and the changes are saved correctly. Best regards
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During the weekend, we had no chance to take a look at this. Anyway, we are still investigating what could be the reason. Best regards
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Can you disable coming soon for a while, so we could check that? Also, do you use a single product template? Best regards
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Hi, It is an Action Bar. Please see the video tutorial showing how to edit it: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ Best regards
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Does it happen on all pages or some particular ones? I checked that, and everything seems to be fine: https://forum.muffingroup.com/betheme/uploads/535/MQPSYFC1Z5BH.png https://forum.muffingroup.com/betheme/uploads/152/0SST2K98SSEP.png Best regards
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No, they are hidden by default. Best regards
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Sorry, we couldn't take care of it properly because it was the weekend. Anyway, it is corrected as you noticed. Global section styles do not load because of the mixed content related to the website URL. See the following article about it: https://su…
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Hi @SerialPixels, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not …
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What you mentioned is not 700px min-width but min-height: https://forum.muffingroup.com/betheme/uploads/105/8WY3BGMSFTOE.png Instead of this option the wrap positioning option to stretch can be used: https://forum.muffingroup.com/betheme/uploads/973…
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I think you misunderstood me a little. The root cause is not the icon itself but some part of the whole Icon Box element. I say some because we do not handle server configuration and ModSecurity, and do not know what exactly might be the root cause.…
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Thanks for letting us know. We will continue inspecting that. Best regards
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Icons are, by default, hidden on tablets because the layout breaks when they are visible. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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So everything is fine now? Can I help you with anything else? Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Breadcrumbs shows in the Subheader. Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and ensure that you do not have Subheader or breadcrumbs set to hidden. https://forum.muffingroup.com/betheme/uploads/209/…
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In that case, you should contact the Contact Form 7 support, as it is not our plugin. Best regards
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Thanks. We are in the process of correcting that. I will let you know when we finish. Best regards
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Please head to this article and ensure that your URLs are set up correctly as described there: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards