Phil
Phil
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- Phil
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And I have already answered you. Check the previous message. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I have checked that and it works fine for me despite being logged in or not, and I do not have to go through the entire page. See the following video I recorded: https://forum.muffingroup.com/betheme/uploads/952/AFKNO2FFZ9GF.zip Are there any extra …
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Hi, You have lazy load enabled. You can disable it in Betheme -> Theme options -> Performance -> General: https://forum.muffingroup.com/betheme/uploads/678/LYZWWT7YYMR4.png Best regards
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Please go also to Betheme -> Theme options -> Performance, disable Limit srcset option and recheck that. https://forum.muffingroup.com/betheme/uploads/970/XT2QQUM9OBKD.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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It seems that you have some strong cache on your server that is the root cause of these problems. I am talking about the server cache because it made no difference after I disabled the LS cache plugin. Disable the caching tool on your server, disabl…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi @nsclick, Thanks for the suggestion. I have passed it on to the dev team, and we will find the best solution to resolve that. Best regards PS. Please do not create duplicate comments. Thanks
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Hi, Go to the previous domain, head to Betheme -> Dashboard, deregister the license from there, remove the theme files, and register it on your main domain. If you are having issues with deregistering your license key, or want to deregister a web…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, activate some other theme like Twenty Twenty-Five, and see the same th…
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Yes, you should name them yourself. To create accessible links, use descriptive link text that clearly states the link's purpose or destination. Best regards
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Hi, If you use header layout from theme options, then there is an option Style in Betheme -> Theme options -> Header & Subheader -> Header: https://forum.muffingroup.com/betheme/uploads/695/6R6V3HQLKBA8.png If you want to have a complet…
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I can suggest removing your child theme modifications one by one to see which is the culprit. Best regards
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Hi, It does not display for me all the time: https://forum.muffingroup.com/betheme/uploads/123/TLSQHIUWA8CZ.png Are there any steps to replicate this? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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To display categories, please use the Tag Cloud element instead: https://forum.muffingroup.com/betheme/uploads/931/EOM4CDRJ1CYA.png Best regards
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It has been done in version 28.1.5. https://forum.muffingroup.com/betheme/uploads/583/ZQ9Q7A984Q01.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Go to Betheme -> Theme options -> Shop -> General, and increase the Single product image width value: https://forum.muffingroup.com/betheme/uploads/843/M91TFW001CWJ.png Note to Regenerate Thumbnails after changing this (pointed it with …
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Hi, This is a new method of displaying checkout that WooCommerce introduced some time ago. You can edit the checkout page, replace Woo blocks with the shortcode [woocommerce_checkout], and the loading for the fields will be gone. https://forum.muffi…
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Hi, 1) To resolve this: https://forum.muffingroup.com/betheme/uploads/238/ZTKXG0OD20Z7.png Go to Betheme -> Theme options -> Responsive -> General, and enable the Pinch to zoom option: https://forum.muffingroup.com/betheme/uploads/228/9Z7AC…
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It seems that this space is from the WP Editor. Edit your home page and ensure that you do not have anything placed in the WP Editor. Best regards
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Did you send the WP dashboard access? I have not received anything. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Sure thing, it is done. Best regards
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The update will be released next week, so I would suggest waiting for it to get an official correction. Thanks
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I am glad to see that you handled it. Please let me know if there's anything else I can help with. Best regards
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See the following video tutorial about responsive editing: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards