Phil
Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Now these fixes will be included in the upcoming update so that you can update the theme safely. It was only not included in the previous one and that is why update erased this change. Best regards
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Thanks, I received your private message. We are looking into adding these hooks to a template. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/267759#Comment_267759 Your popup did not have any conditions to be visible on the home page nor it was assigned in the Home page options: https://forum.muffingroup.com/betheme/uploads/895/KD1X…
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Please check it now. For future or for anyone with a similar problem, after importing without a database reset, open attributes and add any new attributes. After that rest of the attributes will appear. Best regards
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You did not attach a link to the test site. Can you send it here, please? Thanks
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If you imported the Elementor version of this demo, then all posts were created with Elementor. We never put BeBuilder posts in Elementor demos. You could by accident click Back to WordPress Editor option: https://forum.muffingroup.com/betheme/uploa…
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You can still use the positioning option in the wrap settings: https://forum.muffingroup.com/betheme/uploads/711/5C1IR8IRB0C5.png Best regards
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Hi, In the link you sent, there is no mega menu as you showed in the screenshot. Anyway, if what you marked with a red circle is one menu element, and you do not want to create another menu, then there is no option to move it to the second column. …
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The CSS was prepared for the 3 columns option. Please check it now (I changed to 3 columns in element settings). Best regards
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No, there is no option to do that. Best regards
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Did you update Betheme in the meantime? If yes, then update erased the fix which we prepared yesterday. We added this fix to your website again. Best regards
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Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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You are right, sorry for that. We managed to correct that. Please check it now. Thanks
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You can try the following CSS code to change the number of columns: @media only screen and (min-width: 960px){ .shop_categories .products .product{ width: 16%!important; } .shop_categories .products .product:nth-child(3n+1){ clear: unset!im…
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Hi, You can use two inner wraps next to each other, and set the right one to align to the bottom: https://forum.muffingroup.com/betheme/uploads/574/HIUBB6WTV6RB.png Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/267752#Comment_267752 I have passed it on to the dev team and we will consider adding this to the list of staging domains patterns. https://forum.muffingroup.com/betheme/discussion/comment/267…
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Hi, Did you set popup Display trigger to "On click"? https://forum.muffingroup.com/betheme/uploads/505/V0V4LVDSZM3H.png If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right…
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1) Please go to Betheme -> Theme options -> Shop -> Single product, disable "Cart button extra options" and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/116/8C2E9AIS4WU5.png 2) Did you disable the w…
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You had the Static CSS option enabled: https://forum.muffingroup.com/betheme/uploads/635/FECAICKSKCHN.png However, some cache on your website holds the wrong version of this file, and when it is enabled, a problem occurs. I tried to purge the cache …
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, We are not the authors of what you sent a link to. Also, regarding your question, we do not offer an HTML version of our pre-built websites. Best regards
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, We're sorry, but we did not test this plugin for translations with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
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This part is a custom CSS code from that demo: https://forum.muffingroup.com/betheme/uploads/593/N3A491U9QHOZ.png .ebook4-circle-highlight{ position:relative; z-index: 1; } .ebook4-circle-highlight:before{ content: ""; z-index: -1; …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please see the link below and check if you set up your contact form properly: https://contactform7.com/setting-up-mail/ Best regards
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Yes, please send me the credentials for that test site. Thanks
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Hi, Good to see that update helped. Is there anything else I can help you with? Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/267759#Comment_267759 Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact a…