Phil
Phil
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- Phil
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Thanks, that is what we needed. I passed it on to the dev team to consult if and how it can be resolved. Best regards
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The update is already available. Please update Betheme and check that. Thanks
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Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
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Which CSS exactly do not work? I checked them and they seem to work properly. Look at the following example: https://forum.muffingroup.com/betheme/uploads/580/889U1HNOQQXU.png https://forum.muffingroup.com/betheme/uploads/519/JR7NVH3E7JHV.png Best r…
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I have changed the number of columns for this Query Loop: https://forum.muffingroup.com/betheme/uploads/396/KPXH957G5PHL.png Please check it now. Best regards
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Are you sure that you disabled it? https://forum.muffingroup.com/betheme/uploads/846/FILVIDSHJASS.png Best regards
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Hi, You can always duplicate your current global style and create a second with necessary changes: https://forum.muffingroup.com/betheme/uploads/487/OPAQ3QJUW7AH.png https://forum.muffingroup.com/betheme/uploads/436/4PXO8N1396CV.png Anyway, you can …
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Hi, We have located the culprit, and it will be fixed in the update, which we hope to release today. Best regards
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Hi, You can edit this section and set it to Full Screen: https://forum.muffingroup.com/betheme/uploads/043/476FTUSUWP4J.png Best regards
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The add_shortcode It is a function, not a hook. Moreover, it is always present because none of the Betheme shortcodes would work without it. So, this is not the case in this situation. They seem to use some WooCommerce action to display this, but th…
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https://forum.muffingroup.com/betheme/discussion/78048/update-28-0-2-bugs-causing-serious-issues Hey, We have located the root cause of this issue. It will be corrected in the upcoming update. https://forum.muffingroup.com/betheme/discussion/comment…
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Hey, We have located the root cause of this issue. It will be corrected in the upcoming update. Best regards
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, Please go to Betheme -> Tools, and use the Laptop Breakpoint option: https://forum.muffingroup.com/betheme/uploads/340/BDJ08FK6OQRB.png Best regards
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Hi, This demo uses Query Loops, and if you do not have a Post type on which it is based on then this QL will not show up. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf If you want to have the entire layout p…
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Do you need these empty wraps in the middle? You can remove them, and instead set two 1/2 wraps in the footer, so you will not have any distortions. Best regards
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Hi, You have coming soon enabled on your store. Can you disable it for a while, please? Thanks
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Hi, You can change it in Betheme -> Theme options -> Global -> General: https://forum.muffingroup.com/betheme/uploads/280/58MDBK2NWSYD.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. S…
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Hi, It looks like you have some unclosed or misplaced HTML tags on that page. I suggest switching from Visual to Code for Column Text in BeBuilder settings (see this video tutorial: https://support.muffingroup.com/video-tutorials/visual-vs-code-colu…
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Thanks for the information. However, as you already know very well, we do not support this plugin. Also, the plugin support did not mention anything about which hook they refer to in the message you quoted. With such limited information, we are not …
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Hello, Please, turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hi, We're sorry, but we did not test this script with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. You should contact your web developer instead. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please do a test and switch to some other theme like Twenty Twenty-Five, proceed with a test purchase, and check if the same thing happens then. When you do that, let me know about the results. Thanks
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Let me clarify your current situation. Is the old domain still active and live along with the new domain, or you only changed the domain name of the old one to the new one on the same server?
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You can use this: @media only screen and (max-width: 960px) and (min-width:767px){ .google-map-wrapper .google-map-contact-wrapper{ top: 12px; right: 12px; } } But it will cover the button to make the map full screen. So, instead you can mov…
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We have it on our to-do list for the upcoming updates. Best regards
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If the post was created with any other builder, it cannot be edited with BeBuilder. You can still put a Table of Contents element into BeBuilder or Elementor to read the headings. The links in the ToC are headings placed in the current page. Did you…