Phil
Phil
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- Phil
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Hi, It can be deactivated in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/657/8AQUIWPDPYEJ.png Uncheck this option. Best regards
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Thanks, it works now. However, we must investigate it further, and need FTP access. Please send it as you did with WP dashboard access. Thanks
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Thanks for the clarification. I was able to reproduce your issue. Anyway, to correct that, we need FTP access, which you did not send. Please send another private message with all required information (WP and FTP access, and linkt to this forum disc…
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Unfortunately, we have not managed to correct that, and FTP access is required. Please send another message, but with complete data (WP and FTP access). Thanks
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1) The link you attached is to a completely different video, but I know what you refer to. However, it does not show tabs with different content, only a slider. 2) The second video shows the Products Tab, and it is a Woo element that pulls content f…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This widget comes from WooCommerce, and the theme does not have influence on it. You should contact WooCommerce support instead. Best regards
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Hi, We have located the root cause, and it will be fixed in the upcoming update, which we hope to release today. Best regards
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Hi, Please go to Betheme -> System status, and check if your server meet all requirements (no red crosses): https://forum.muffingroup.com/betheme/uploads/605/V4MZ88Q2DM34.png If everything is fine there please send us the WordPress dashboard and …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/267387#Comment_267387 Set the paddings for the container. https://forum.muffingroup.com/betheme/discussion/comment/267390#Comment_267390 You can try to set a custom height for your images. BTW…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you please screenshot showing your issue, please? Remember to hide your license key so it will not be visible on the screenshot. Thanks
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Hi, I have passed it on to the dev team. We will correct it in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will correct this in the upcoming update. Best regards
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Hi, I am happy to see that you found the culprit. Can I help you with anything else? Best regards
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Please open your header template and switch to laptop view. There you should see two logos, and hide one on the right on the laptop breakpoint: https://forum.muffingroup.com/betheme/uploads/839/D03QB7DH1QM6.png Best regards
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Hi, I am sorry, but I do not understand. Could you explain that greater, please? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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What you show on your screenshot is not WordPress Classic Builder, but BeBuilder Blocks Classic. Did you enable it as I showed in my last message? WP Editor is here: https://forum.muffingroup.com/betheme/uploads/902/K9R6C06U3EHM.png and it is a comp…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I could not enter your WP dashboard: https://forum.muffingroup.com/betheme/uploads/468/SZK31S8P4EK9.png Can you whitelist Poland, please? Thanks
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You are welcome. Please let me know if I can help with anything else. Best regards
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Can you show me Albert's example you're referring to, please? Maybe I misunderstood you. Thanks
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If the popup is assigned in the Page options, and you do not want to show it anywhere else then save popup template without any conditions. https://forum.muffingroup.com/betheme/uploads/352/9S0WZQ9CJ8D4.png Best regards
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Do you mean that you do not see the BeBuilder Blocks Classic? It can be activated in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/949/KK369MCDYM6J.png Best regards
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Glad to see that you handled it. If you have any other questions, feel free to ask. Best regards
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We are still working on it. Thanks for your patience.
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You can set this image as the container background. Best regards