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Phil

Phil

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Phil
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  • Hi, Please provide the entire URL before an ID, so it will look like this https://yourwebsite.com/#anchorID. Best regards
  • Hi, You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/015/GEI9NMV8PYHP.png Best regards PS. Do not share login credentials here as others can see them.
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Check if your URLs are set correctly. Thanks
  • 1) We changed a little one function that caused styles that do not load in BeBuilder. 2) In the update, we introduced a feature that hides out-of-stock products in Query Loops, but it slowed the whole website down, as you have many products. We are …
    in Home page Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • I am happy to see that it works correctly now. If you have any other questions or problems, feel free to ask. Best regards
  • Please use the following CSS code: #Top_bar .menu .menu-item span{  text-align: left; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regard
  • Hi, Please open the page options and set the Full width option for Content only: https://forum.muffingroup.com/betheme/uploads/254/PS8LY2YUH7EN.png Best regards
  • Hi, We provide this forum in English only. Rewrite your question in English, please. Thanks
  • You can use any dummy email address like "[email protected]". Thanks
  • 1) Colors for header and menu are placed in Betheme -> Theme options -> Colors: https://forum.muffingroup.com/betheme/uploads/303/59V7CUQWBAJR.png But if you want to style two menu items separately then a custom CSS is required. 2) Please, che…
    in logo Comment by Phil March 2025
  • Hi, To activate BeBuilder in a CPT, you must use this: // add in child theme functions.php add_filter('bebuilder_post_types','my_post_types'); function my_post_types($post_types){ $post_types[] = 'my-custom-post-type'; return $post_types; } Best …
    in Cartflows Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Sorry, but I do not quite understand. Can you explain that, please? Thanks
  • I disabled unsupported plugins, and your website loads correctly: https://forum.muffingroup.com/betheme/uploads/161/Z6JHBBHAEOKD.png Are you sure that you disabled all unsupported plugins? You can find a list of compatible ones here: https://support…
    in scroll issues Comment by Phil March 2025
  • There is no option to change that. However, you can use Query Loops to set the hierarchy you need. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
  • Hi @tracym17, BeBuilder popups are triggered by IDs. It works as shown in these video tutorials: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ https://support.muffingroup.com/video-tutorials/how-to-open-popup-on-image-cli…
  • Hi, Set "Align to the bottom option" to "Button", and recheck that. Thanks
  • Hi, Please go to Betheme -> System status, and check if your server meets theme requirements: https://forum.muffingroup.com/betheme/uploads/758/JC6PVL4WD1O6.png If it is correct, please send us the WordPress dashboard and FTP access privately thr…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You used the wrong field for that. See the following article for clarification: https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ Thanks
  • This can be adjusted in Betheme -> Theme options -> Colors -> Elements: https://forum.muffingroup.com/betheme/uploads/161/37XELRUPEWUR.png Best regards
    in Accordion Comment by Phil March 2025
  • Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required…
    in scroll issues Comment by Phil March 2025
  • Sorry, but we haven't received a private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the …
  • Hi, Are you sure that you are looking at the correct title? The title tag refers to the title above all posts: https://forum.muffingroup.com/betheme/uploads/897/C2H7S1OXOH6E.png Best regards
  • Hi, I have passed it on to the dev team, and we will take a look at this. Best regards
  • We have corrected it on your website. Please check it out. Best regards
    in Home page Comment by Phil March 2025
  • Hi, I checked your website, and mobile menu opens correctly: https://forum.muffingroup.com/betheme/uploads/070/90NQYVUJ8TWN.png Are there any steps to reproduce this issue? Best regards
  • The fix was not included in the last update, but it will be added in the upcoming one. We have corrected it on your website again. The corrected file is template-single-product.php, located in the main Betheme catalog. You can create a copy of this …
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