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Phil

Phil

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Phil
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  • Hi, Try the following CSS code: @media only screen and (min-width: 768px) and (max-width: 959px) {  .get_in_touch ul li .icon {    display: block!important;    left: -30px!important;  } } Put it in Betheme -> Theme options -> Custom CSS & …
    in Error on Contact Element on Tablet View Comment by Phil March 2025
  • If you want to have even closer view to how it looked before open builder settings, and enable Simple view: https://forum.muffingroup.com/betheme/uploads/402/OR3TUB2PFVN3.png https://forum.muffingroup.com/betheme/uploads/207/62IP7A3CEA1M.png Please …
    in Muffin Builder is missing and now my header/menu not working Comment by Phil March 2025
  • I understand that, but I must replicate this issue first to see what could be causing this. Are you sure there are no particular steps to replicate that? What browser and OS do you use? Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
    in Unregistered rev slider Comment by Phil March 2025
  • Hi, It is not possible from a technical point of view. So there is no option to have it only while switching with Tab key. Best regards
    in Accessibility - Keyboard support - Border on mouse click Comment by Phil March 2025
  • Are you sure you placed the correct font family name in the custom CSS? In browser developer tools, I changed it, and it seems to work: https://forum.muffingroup.com/betheme/uploads/526/ECP5APSXSTUD.png Best regards
    in Font Comment by Phil March 2025
  • Hi, Please try to use Query Loop instead. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Show whole image in slider Comment by Phil March 2025
  • I tried to log in but I received this: https://forum.muffingroup.com/betheme/uploads/533/4RTGAY1IMMPM.png Can you whitelist Poland, please? Also FTP does not work, but I assume that it is connected to the regional restrictions: https://forum.muffing…
    in Template condition reset after Product update Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Muffin Builder is missing and now my header/menu not working Comment by Phil March 2025
  • I am happy to see that it works correctly for you now. If you have any other questions or problems, feel free to ask. Best regards
    in Header template Comment by Phil March 2025
  • Yes, that is right. Then, with conditional login, assign which should appear when. Best regards
    in Icon change Comment by Phil March 2025
  • Yes, use the contact form and include all the required information. Your message should look like this: https://forum.muffingroup.com/betheme/discussion/77780/pagination-mode#latest yourwebsite.com username: example password: 123password321 Thanks
    in Pagination mode Comment by Phil March 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussio…
    in All videos are missing from entire site Comment by Phil March 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in Burger Menu doesn't "pop-up" anymore Comment by Phil March 2025
  • 1) To do so you must remove this section from your template. It is hard to access it because of the block with animation, but you can access it through the navigator: https://forum.muffingroup.com/betheme/uploads/721/ZGGJDP84N5RZ.png (I added a cust…
    in Hide Menu Bar Behind Section Comment by Phil March 2025
  • You did not have translations set for the wishlist in WPML string translation: https://forum.muffingroup.com/betheme/uploads/375/U2Y6JRWVQZQT.png The numbers on the screenshot are page IDs. Best regards
    in Side cart "Continue Shopping" button Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Template condition reset after Product update Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Do you allow us to import agai…
    in Header template Comment by Phil March 2025
  • I did not realize that you have such weird and custom construction on your website. Such customization is out of scope of support, but I created a new Header (BeSupport) and assigned it to the new page (BeSupport test page) where I more or less achi…
    in Hide Menu Bar Behind Section Comment by Phil March 2025
  • Sorry, but the FTP you sent does not work: https://forum.muffingroup.com/betheme/uploads/326/JUPZ0Z91AVL0.png Are you sure that it is correct? Moreover, I noticed in your System Status that your server does not meet theme requirements: https://forum…
    in Web images and layout dosent load correctly Comment by Phil March 2025
  • Hi, You can use Conditional logic to show other desc while the user is logged in. https://forum.muffingroup.com/betheme/uploads/494/JXVKPLNHIEJ8.png Best regards
    in Icon change Comment by Phil March 2025
  • 1) Please edit your menu through Appearance -> Menus and add the whole URL before the section ID. So instead of #about you should have https://nursescaregiversgoa.com/#about. 2) Surely, it does not align because these are two separate elements, a…
    in logo Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Insert a Header on the search results page!? Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Missing arrows on product images Comment by Phil March 2025
  • You can put this in Betheme -> Theme options -> SEO, to the first field, so it will be included in the <head> tag. https://forum.muffingroup.com/betheme/uploads/541/C9WJNN90YJU1.png Then, you must use a custom CSS to overwrite fonts on y…
    in Font Comment by Phil March 2025
  • Hi, Indeed, Betheme styles overwrite forms display, but you can adjust them in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/474/GKX4IA3AR268.png If you mean widths, not color, please try the fol…
    in The style conflict problem between town Betheme and Gravity forms Comment by Phil March 2025
  • Hi, You can find settings for cache in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/381/913VNWKB2C30.png Best regards
    in Does BeTheme have a Cache Comment by Phil March 2025
  • Hi, Without a link to your website I do not know how your footer is built, so please check all of the following video tutorials: https://support.muffingroup.com/video-tutorials/footer-builder/ https://support.muffingroup.com/video-tutorials/how-to-c…
    in I want to edit the footer please Comment by Phil March 2025
  • If you want to contact us privately please use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in The writings are overlapping each other. Comment by Phil March 2025
  • To the one box that is shifted, you assigned left position to 300px: https://forum.muffingroup.com/betheme/uploads/478/41SLX4NRDRIG.png Please edit this part and remove this value. Best regards
    in CONTACT FORM Comment by Phil March 2025
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