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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Hide products Comment by Phil March 2025
  • Hi, Please always attach a link to your website (especially to cart and checkout pages) so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make …
    in Cart Comment by Phil March 2025
  • I checked that, and font seems to be displayed correctly on the services page: https://forum.muffingroup.com/betheme/uploads/985/2UDFAG9KCNSS.png https://forum.muffingroup.com/betheme/uploads/555/DPQ4SLMO4EEF.png Did you handle this in the meantime?…
    in Google Fonts Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Side cart "Continue Shopping" button Comment by Phil March 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Issue with padding Comment by Phil March 2025
  • Outdated Betheme was the root cause. After I updated it to the newest version, it worked correctly. https://forum.muffingroup.com/betheme/uploads/290/M6U3M9G84L18.png Best regards
    in Html code not showing up Comment by Phil March 2025
  • You did not send the WP dashboard login address, and /wp-admin does not work. Please send it. Thanks
    in Hide Menu Bar Behind Section Comment by Phil March 2025
  • Hi, See the following links: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
    in Theme Support Comment by Phil March 2025
  • Hi, Did you also set local font for Slider Revolution? https://www.sliderrevolution.com/faq/customize-your-sliders-with-custom-fonts/ Best regards
    in Google fonts are stil getting loaded at https://tierzahnzentrum.com Comment by Phil March 2025
  • Hi, I am happy to see that you found it and handled this. If I can help with anything else, please let me know. Best regards
    in Deregister Comment by Phil March 2025
  • Please do not share your login credentials on the forum, as others can see them. If you refer to the desktop view, then you must reduce the subheader padding here: https://forum.muffingroup.com/betheme/uploads/666/F0QI7UMZRWXB.png Best regards
    in How can remove empty area from blog post? Comment by Phil March 2025
  • I still do not see infinite load disabled on your webiste. Anyway options for paggination can be found in Betheme -> Theme options -> Global -> Naviagtion & Share. https://forum.muffingroup.com/betheme/uploads/204/WJ4EOHNWRGX5.png Best …
    in Pagination mode Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Spacing Comment by Phil March 2025
  • Can you explain in more details what you cannot handle, please? Thanks
    in logo Comment by Phil March 2025
  • Hi, Please go to Betheme -> Tools, use Renerate files option for Local CSS and check if problem persists. https://forum.muffingroup.com/betheme/uploads/312/817Q1TO07WCU.png Best regards
    in Issue with padding Comment by Phil March 2025
  • Also, please go to Cloudflare settings and set bypass to this domain so we can check your website without it. Thanks
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • Thanks, it works. We are checking that now, and as soon as we find anything, we will let you know. Best regards
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • Go to Betheme -> Theme options -> Responsive -> Header, and reduce Subheader top padding: https://forum.muffingroup.com/betheme/uploads/854/605Y316TOPHR.png Best regards
    in How can remove empty area from blog post? Comment by Phil March 2025
  • Hi, You must download the Betheme package from ThemeForest and install it like a new theme. https://support.muffingroup.com/video-tutorials/how-to-install-wordpress-theme-2025-2/ However, I highly recommend creating a backup using the Duplicator plu…
    in Update Theme Version 17.7.1 Comment by Phil March 2025
  • You show wrap, and this padding comes from the section. Please click on the pen icon on the green box: https://forum.muffingroup.com/betheme/uploads/991/F6I2JT95Y3O8.png Best regards
    in Space between elements on mobile view Comment by Phil March 2025
  • Hi, Go to Betheme -> Theme options -> Shop -> Products list, and disable Infinite Load: https://forum.muffingroup.com/betheme/uploads/874/7KMGLEQHLW0L.png It will be replaced with the pagination. Best regards
    in Pagination mode Comment by Phil March 2025
  • You have a low LCP score, and it is mainly caused by the Slider Revolution: https://forum.muffingroup.com/betheme/uploads/784/DHX51EYST6A6.png Slider Revolution is a great tool for creating stunning sliders, but its disadvantage is that it is a heav…
    in long loading times Comment by Phil March 2025
  • Happy to see that you handled it. Please let me know if I can help with anything else. Best regards
    in background color on mobile and desktop Comment by Phil March 2025
  • Hi, Betheme is a theme not a plugin. You must install it through Appearance -> Themes -> Add New. https://forum.muffingroup.com/betheme/uploads/585/P6QEHL5IP9BO.png https://forum.muffingroup.com/betheme/uploads/197/0F36SNZ52OX1.png Best regards
    in can not install Comment by Phil March 2025
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
    in Web images and layout dosent load correctly Comment by Phil March 2025
  • Sorry, but you sent an incomplete message as it does not contain WP dashboard access. Moreover, the FTP access you sent does not work: https://forum.muffingroup.com/betheme/uploads/862/TDVUZMY81PWM.png Please send another message with complete and …
    in I can't install the theme Comment by Phil March 2025
  • I received a private message and checked that, and font size is different than what you showed on your screenshot: https://forum.muffingroup.com/betheme/uploads/942/WRR3ZD15M1WT.png Did you handle this in the meantime? Best regards
    in Change font for portfolio items Comment by Phil March 2025
  • Hi, Please provide more details. What error do you receive? Best regards
    in Contact support as I can not register my paid key Comment by Phil March 2025
  • Hi, Please go to Betheme -> System status, and ensure that your server meets theme requirements. Best regards
    in pre-built website can't use Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Blurry Pictures on Phone Comment by Phil March 2025
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