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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I change mobile logo size? Comment by Phil March 2025
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
    in position of image Comment by Phil March 2025
  • Hi, Did you change the arrows colors under the style tab? https://forum.muffingroup.com/betheme/uploads/249/4V2N78DJUIGN.png Best regards
    in Need help with slider Comment by Phil March 2025
  • Hi, You have cooming soon enabled on your website: https://forum.muffingroup.com/betheme/uploads/459/FHCJI0Z9TR8C.png Can you disable it for a while? If not, please send us the WordPress dashboard access privately through the contact form, which is …
    in CSS problem on the theme Comment by Phil March 2025
  • Sorry for not referring to that. Please go to Betheme -> Theme options -> Shop -> General, and uncheck Cart Totals: https://forum.muffingroup.com/betheme/uploads/305/IWTL2H0L8AIU.png Also edit single product details, and remove Product Meta…
    in Shop not fullwidth + hide tax and article number and category Comment by Phil March 2025
  • Try the following CSS code: .woocommerce-order-received .woocommerce-table--order-details tfoot .order-actions--heading, .woocommerce-order-received .woocommerce-table--order-details tfoot .woocommerce-button {  display: none; } Put it in Betheme -&…
    in thank you page and order detail section Comment by Phil March 2025
  • There is a padding around containers with images: https://forum.muffingroup.com/betheme/uploads/771/9DHD6K1C2UHH.png Edit them and set top padding to zero. Best regards
    in Pictures alignement Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Google Fonts Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Product images not loading Comment by Phil March 2025
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Theme registered at develpment server and need to transfer to production server Comment by Phil March 2025
  • Hi, Please attach a screenshot showing what you refer to. Thanks
    in Page header won't publish from a duplicate page? Comment by Phil March 2025
  • Hi, There is no shortcode for that, but you can use dynamic data. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ Best regards
    in portfolio categories shortcode Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Padding between images in Portfolio Archive Comment by Phil March 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in I can't install the theme Comment by Phil March 2025
  • 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenan…
    in Pictures alignement Comment by Phil March 2025
  • Hi, Currently, there is no such feature in Betheme, but we have it on our to-do list. It can be done with some custom CSS and HTML, but for that, you should contact your web developer. Best regards
    in Floating button Comment by Phil March 2025
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Product images not loading Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mp4 video in mobile version home Comment by Phil March 2025
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ Best regards
    in Modifying with Custom CSS Comment by Phil March 2025
  • This part is a WP editor content: https://forum.muffingroup.com/betheme/uploads/684/DGZULUZLEHTO.png While this page was made with BeBuilder: https://forum.muffingroup.com/betheme/uploads/146/F1VTIEBLFDDJ.png Also, you have "The content" o…
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • We need some time for testing. I replicated the entire layout from you, including theme options, and this problem does not happen in my environment. Anyway, we will keep digging. Best regards
    in Bug after updating theme? Comment by Phil March 2025
  • Hi, Please see the following link: https://support.muffingroup.com/documentation/installation-updates/ Ensure that you did all the steps correctly. Best regards
    in I can't install the theme Comment by Phil March 2025
  • Please recheck it now. I made a little modification, and it seems to work properly: https://forum.muffingroup.com/betheme/uploads/290/C7XQUY9FRTNX.png I added a background color for a test to see if it was assigned correctly (I changed it back to). …
    in Shop templates not working after update Comment by Phil March 2025
  • What do you mean? I increased the limits on your website. Does it not work for you? Best regards
    in Shop templates not working after update Comment by Phil March 2025
  • Should I check some specific page? I made some tests, and changes work: https://forum.muffingroup.com/betheme/uploads/404/CFJP5NNP2P1T.png https://forum.muffingroup.com/betheme/uploads/633/66FF8WLVKU4Z.png Best regards
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • The easiest way to check how it was built using the Single page import feature. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ If something remains unclear, please let me know. Best regards
    in Connecting Pictures Corner Comment by Phil March 2025
  • The button would be as in your example, but you have the following custom CSS code that prevents it from working properly: https://forum.muffingroup.com/betheme/uploads/028/7162D6U0QBC6.png It looks like this without this: https://forum.muffingroup.…
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • With the default display, there is no option to edit these steps, but you can adjust them in the templates: https://support.muffingroup.com/video-tutorials/cart-checkout-thank-you-page-builder/ Best regards
    in No more shipping fee ? Comment by Phil March 2025
  • Hi, Sorry, but I quite do not understand what is wrong with the top and bottom paddings. Can you explain why you do not want to use them, please? Thanks
    in Padding between images in Portfolio Archive Comment by Phil March 2025
  • Hi, You can try this plugin: https://wordpress.org/plugins/taxonomy-terms-order/ Best regards
    in Categories in Portfolio Archive - Changing the Order Comment by Phil March 2025
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