Phil
Phil
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- Phil
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Hi, Sorry, but I do not quite understand what you refer to. Please provide more details. It would also help if you recorded some video showing what you refer to. Thanks
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1) You set 50px for both, but it is too small for the one on the right. Instead I suggest using % not px, and set a value so all elements fit nicely in the wrap. 2) The mobile header does not have an option to build a sticky header. You can set it t…
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In Betheme -> Theme options -> Performance, please change Builder local styles to Inline in header. https://forum.muffingroup.com/betheme/uploads/180/FAG5X1CGOU2N.png Best regards
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1) Custom height and width should indeed be set to default with styles reset. I have passed it on to the dev team and we will correct that. If you notice anything else, please let me know. 2) Can you provide more details when this issue happens, ple…
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https://forum.muffingroup.com/betheme/discussion/comment/268220#Comment_268220 But I also mentioned that you can combine it with global styles, so changing them in one place will change them on the entire website. Best regards
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Please go to Betheme -> Theme options -> Responsive -> Header, and change the Header height to zero: https://forum.muffingroup.com/betheme/uploads/698/7A07ZIRA1K8C.png Best regards
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I just made a test on a regular user account and I was able to add as many bookmarks as I needed. Please send us temporary forum access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contac…
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It is mfn-cart-holder. https://forum.muffingroup.com/betheme/uploads/532/HXT0M3SA0A64.png Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, I am glad to see that you handled it. Please let me know if I can help with anything else. Best regards
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Hi, It displays like this for me: https://forum.muffingroup.com/betheme/uploads/182/X7UL2UVW74CC.png Did you handle this in the meantime? It seems like some kind of cache. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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My apologies, I do not know how I overlooked that. No, there is no element to choose tags from other than categories, and Query Loop is the only option. Regarding images please send us the WordPress dashboard access privately through the contact for…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some other theme, and check if the same thing happens. Thanks
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See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Hi, There is nothing like the Pro version of Betheme. There is only one official version available on ThemeForest, with all available features we introduced so far. Best regards
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Your child theme is the root cause. After switching to parent, everything works properly. It is better not to have these two catalogs in your child theme: https://forum.muffingroup.com/betheme/uploads/389/6TUJDU8A0QC8.png There are many changes in t…
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Yes, wpstage.net has been added to the list of allowed patterns. Best regards
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Thanks for the FTP access. However, we also need access to the staging domain. Can you please send it as well? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It was created according to the guidelines, and it is necessary to have deny option, so there is no setting to remove that. Best regards
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To find the culprit, please disable your plugins one by one. Best regards
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Please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
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Yes, I mean changing the width of these wraps to custom ones.
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I did that via regular page edit, not BeBuilder, so I did not know that you refer to that. To check that further, we need FTP access, as you did not attach it to the previous private message. Thanks
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Because of the technical and usability point of view. The way it is designed is the most optimal solution we found without breaking this feature. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …