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Phil

Phil

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Phil
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  • We have a built-in GDPR feature in Theme options. https://support.muffingroup.com/video-tutorials/gdpr-2-0/ Best regards
  • The browser console shows the following error: https://forum.muffingroup.com/betheme/uploads/580/H3TKCLV7KU2F.png And the link from the message leads here: https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowe…
  • Hi, Instead of splitting each letter of these words, use letter-spacing: https://forum.muffingroup.com/betheme/uploads/365/WQ6AVNA32ST4.png Best regards
  • The WP Content Copy Protection & No Right Click plugin is the root cause. After I changed permalinks and disabled this plugin, it worked properly: https://forum.muffingroup.com/betheme/uploads/380/VLVUSPBR2UPN.png Best regards PS. Note that we …
  • Hi, Install the desired pre-built website, but skip the step with the database reset. I suggest checking how it works on a staging domain. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
  • Maybe some JS script or file customization would be possible, but we do not provide help with such modifications, so you should contact your web developer instead. Best regards
  • Hi, Please do not create duplicate discussions about the same topic. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Sorry, but we haven't received a private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent al…
  • Hi, We do not support this plugin. However, please ask the plugin support what hooks are needed, and we will check if we can add them. Thanks
  • Sorry, but it still does not work. See the following video: https://forum.muffingroup.com/betheme/uploads/388/MDEZ7PMAK2FM.zip Thanks
  • You are welcome. If you have any other questions, feel free to ask. Best regards
  • Hello, 1, 4) Please see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ 2) Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://the…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I did not mean to upgrade your server, but I meant to contact the server administrator (hosting provider) to resolve this issue. As I mentioned, the same thing happens with another theme, meaning it is not a Betheme-related issue. Best regards
  • Even your live page does not work: https://atlanticstars.it/shop/ The same thing happens after switching to another theme (Twenty Twenty-Five). It seems that your server is the culprit. Please contact your server administrator regarding this. Best …
  • the problem is in your plugin However, I do not know how you set it up, and I could not replicate your issue at first. If you provide the necessary information we can provide faster and direct help. I managed to replicate your issue after some time.…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Did you open Screen Options and check Link Target? See the two arrows at the top of my previous screenshot. Best regards
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Are there any steps to reproduce this issue? I refreshed your website a couple of times and it displays correctly I also checked that with Firefox and Chrome. Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
  • You must edit your pages and set parent page for them: https://forum.muffingroup.com/betheme/uploads/761/BN75OQ2JIMXW.png https://forum.muffingroup.com/betheme/uploads/048/AD4URO4SW4BS.png Best regards
  • Thanks for understanding, and I am sorry if I was not clear enough. Best regards
  • The basics of creation have not changed since that video. In theme options, add a sidebar and add widgets to it through Appearance -> Widgets. Designs of the widgets are mostly pre-defined. Only some colors are taken from Theme options -> Colo…
  • 1) The regular pre-built sections were not designed for Query Loops, but a regular pages. Did you watch video tutorials I have sent? They explain and show how Query Loops should be built and how they work. 2) Please send us the WordPress dashboard a…
  • Hi, 1) Go to Betheme -> Theme options -> Global -> Buttons, and set the Icon gap there: https://forum.muffingroup.com/betheme/uploads/468/I36EJ4NATPHE.png You can also do it directly in the Button element: https://forum.muffingroup.com/beth…
  • Hi, All labels except this one are placed in <label> tag. Please edit your contact form and put "Your email*" text between <label> tag. Best regards
  • Hi, Go to Appearance -> Menus, open Screen Options, check the Link Target checkbox and select this option in the menu item. https://forum.muffingroup.com/betheme/uploads/026/RCE1EXBBBDKF.png Best regards
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