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Phil

Phil

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Phil
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  • Hi, The shop categories element displays categories, not products within it. So in your case it should show subcategories of "Lelioes" category. Instead, you should use the Related Products element. Best regards
    in Product doesn't show up Comment by Phil February 2025
  • Thanks, it works now. The cache on your website is the root cause. Please disable it, and check your website then. Best regards
    in Subheader not showing up Comment by Phil February 2025
  • Hi, Did you change anything on your website? It does not look like on your screenshot: https://forum.muffingroup.com/betheme/uploads/521/1RI2G2OP6XSK.png Best regards
    in Product filter: My Sidebar goes into the header Comment by Phil February 2025
  • The culprit was that there is a limit for the amount of templates hardcoded in Betheme in a number of 199. We have increased this limit on your website, and we will also be included in in the upcoming update. Best regards
    in Shop templates not working after update Comment by Phil February 2025
  • Hi, Please edit the single product template and add the Alert element in the place where you need it: https://forum.muffingroup.com/betheme/uploads/042/TUFXPBLBHZCX.png Best regards
    in Error Screen is not clickable (maybe issue with header) Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issue with Blog Page Not Editable in Elementor (BeTheme) Comment by Phil February 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in How to adjust Section Query Loop content display Comment by Phil February 2025
  • Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
    in Events Plugin not showing elements it should Comment by Phil February 2025
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in need help with bebuilder issue Comment by Phil February 2025
  • Hi, Please go to your WP dashboard, then to Theme options, click on the Save changes button, and check if the problem persists. Best regards
    in Update error Comment by Phil February 2025
  • Hi, Please see the following link: https://support.muffingroup.com/documentation/menus/ Also, the following video tutorials: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ https://support.muffingroup.com/video-tutorials/ho…
    in Problem editing menu in "band4" demo Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu Links and Add Page to Menu Broken Comment by Phil February 2025
  • Hi, Please explain in more detail what you want to achieve and what you have a problem with. It would also help if you attach screenshots showing what you refer to. Best regards
    in Conditions page not showing Comment by Phil February 2025
  • Hi, If you want to have full-width Sidebar menu only on mobile, then you must edit this template, open its settings, switch to mobile view, and set the Width to 100%: https://forum.muffingroup.com/betheme/uploads/198/07YHQS6SOR4Y.png https://support…
    in Custom Mobile Menu Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Global -> Logo, and set an option to Remove Left margin: https://forum.muffingroup.com/betheme/uploads/639/ABYNOVGOLDIQ.png Best regards
    in Adjusting Header Width to Match Content Area Comment by Phil February 2025
  • Hi, Please note that it is a warning, not an error. In the code, there is a popup with scripts that refer to the maps: https://forum.muffingroup.com/betheme/uploads/786/OGZYLQ8JCKCP.png I do not know what you placed to that popup but you should chec…
    in Javascript async error for google maps API Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, and set to Hide the Sticky shop menu: https://forum.muffingroup.com/betheme/uploads/189/R2VUZCAXTH2S.png Best regards
    in Mobile Menu Comment by Phil February 2025
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
    in issues with content visualization Comment by Phil February 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Single blog post (page) not active menu item Comment by Phil February 2025
  • I received your credentials, and they work. I have placed a temporary fix into your Theme options -> Custom CSS & JS -> CSS. This fix will also be included in the upcoming update, so you can remove it after an update. Best regards
    in Checkout issue Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins, and switch the Container Content Width to the other option than you currently have: https://forum.muffingroup.com/betheme/uploads/274/PGXE3DT19QXO.png Best regards
    in Issue with width elementor container Comment by Phil February 2025
  • 1) Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/950/KSHDSQ4743V6.png 2) There is no option for that. You can build a custom hea…
    in Formatting the header of a post Comment by Phil February 2025
  • Hi, You can change it in Betheme -> Theme options -> Translate -> Error 404: https://forum.muffingroup.com/betheme/uploads/446/RM0UTWH88TI5.png Best regards
    in 404 Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Unable to add color to "plus signs" in quantity next to add to cart Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change menu color on phone Comment by Phil February 2025
  • I did not think that you had this many templates. We have received your private message, and we are checking your problem now. As soon as we find anything, I will let you know. Best regards
    in Shop templates not working after update Comment by Phil February 2025
  • I tried to log into your WP dashboard, but I could not access it because of Wordfence: https://forum.muffingroup.com/betheme/uploads/347/G4LL6V29XJVS.png Can you whitelist Poland, please? Also, you did not attach the FTP host address in the private …
    in Subheader not showing up Comment by Phil February 2025
  • I opened your template and it looks like this: https://forum.muffingroup.com/betheme/uploads/625/3IG4SKMBU8JJ.png Also modifications works correctly: https://forum.muffingroup.com/betheme/uploads/819/TQ3SX9MCHRB1.png https://forum.muffingroup.com/be…
    in Header mess Comment by Phil February 2025
  • Hi @andrzejkaletamail, Please attach a link to your website, and I will help you. Best regards
    in Remove margin in footer Comment by Phil February 2025
  • You have some cache on your server active. Please purge or disable it and recheck your problem. You can contact your server administrator if you do not know how to do it. Best regards
    in issues with content visualization Comment by Phil February 2025
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