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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Image frame Comment by Phil January 2025
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • I am talking about the same template as you showed on the screenshot, so single product template: https://forum.muffingroup.com/betheme/uploads/059/3HG79OBHCMOO.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • To avoid further confusion, please explain in detail what your goal is now. Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • I can see that you use the Header Builder on your website, so the custom CSS will not work for it. You must adjust the mobile view within the Header Builder. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
  • I checked your website, and I do not see doubled pre-footer section. Did you handle this in the meantime? Best regards
  • Hi, Please do not share login credentials publicly on the forum as others can see them. 1) I have answered you in the first topic you created. 2) Styles for forms are taken from Betheme -> Theme options -> Colors -> Forms: https://forum.muf…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I received your message, but you did not indicate on which page it is happening. Please tell me which page I should visit to see that. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover switch to another theme like Twenty Twenty-Five, and check if the same thing happens. Thanks
  • Hi, It will be fixed in the upcoming update. Best regards
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Here you go: .mfn-cart-holder .mfn-ch-product .price{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You can build a custom product template, and set it up there. See the following video tutorial about template creations: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/264806#Comment_264806 And what if you click on the download button? Does it expand the dropdown menu? It should look like this: https://forum.muffingroup.com/betheme/uploads/325/6D3T2S8C4IOX.p…
    in Help! Comment by Phil January 2025
  • Hi, It will be fixed in the upcoming update. Best regards
  • Did you save this template and assign it to replace the standard cart page? Best regards
  • Hi, 1) You can use a Duplicator plugin to clone your website to other subdomains, but there is no option to set it so that one change in one place will modify all subdomains. 2, 4) You can find information about license and how it can be used under …
  • You can do it yourself by switching this template from draft to published and removing/switching to draft the other template. Best regards
  • You did not assign a sidebar position on the shop page: https://forum.muffingroup.com/betheme/uploads/703/QPBBO5AQERR8.jpg Please set it up, and the sidebar will appear. Best regards
  • Hi, You can use Sidebar Menu Builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/264787#Comment_264787 The license key is in the same place where you can download the theme package. Do you not see it there? https://forum.muffingroup.com/betheme/discussion/comment/264789#Co…
    in Help! Comment by Phil January 2025
  • Hi, Firstly, please go to Betheme -> Theme options -> Global -> Advanced, and check an option to hide the Content top padding: https://forum.muffingroup.com/betheme/uploads/988/IVN4L2ZH9T7W.png If the space is to large for you, you can also…
  • The newest version so far is 26.7.2. https://support.muffingroup.com/changelog/ Please see the following link about the installation: https://support.muffingroup.com/documentation/installation-updates/ You do not have to pay for an update, just use …
    in Help! Comment by Phil January 2025
  • As I showed on the screenshot I sent in my previous message, it is related to your server. I was testing this with plugins inactive, so please contact your hosting provider regarding this. Best regards
    in Icons add Comment by Phil January 2025
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/229/38VWYXGPG84Y.png Please resend them, but ensure that they are correct. Thanks
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