Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Try the following CSS code: .portfolio_group.masonry-minimal .portfolio-item{  margin: 0!important;  width: 25%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in How to make this type of gallery Comment by Phil March 18
  • Hi, Edit this slider, click on this number, go to Advanced style, and there you can change the stroke color: https://forum.muffingroup.com/betheme/uploads/559/QMVCU4YNGK0M.png Best regards
    in change the colors Comment by Phil March 18
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile view not the same like demo from Betheme. Comment by Phil March 18
  • Hi, The demo differs because of the Elementor limitations. What you showed are Query Loops, which are not available in the basic version of Elementor. You can even see that in the Elementor demo preview: https://themes.muffingroup.com/be/agency8_el/…
    in Missing Elements Comment by Phil March 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, go to Betheme -> Theme options -> Custom CSS & JS -> CSS,…
    in Font Blown Up Comment by Phil March 18
  • Please do a test, and try to install any plugin or another theme from the zip file. If the same thing happens, it could mean that there is something wrong with your server configuration, and you should contact your hosting provider regarding this. …
    in Register Issue Comment by Phil March 18
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Blog Elements Comment by Phil March 18
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Banner Box element not working in prebuilt website Clothing Store 3 Comment by Phil March 18
  • You used the same credentials you sent us? As I tried them today, and they still does not work for me. Best regards
    in BETheme v28.3 breaks site Comment by Phil March 18
  • As we narrowed down the culprit, we can take a closer look at this, but the FTP credentials you sent does not work: https://forum.muffingroup.com/betheme/uploads/024/UKQPFB8KKOQ7.png Are you sure that they are correct? Best regards
    in BETheme v28.3 breaks site Comment by Phil March 17
  • No, I do not need to revert the backup, as we cannot fix something that does not occur. I could edit the page with BeBuilder because I disabled all plugins and child theme. I activated them back to leave your website in the same state as I entered i…
    in BETheme v28.3 breaks site Comment by Phil March 17
  • Can you additionally attach a video showing the steps you proceed, please (including disabling plugins and the child theme)? I will try again, following your steps exactly. Thanks
    in BETheme v28.3 breaks site Comment by Phil March 17
  • I received your private message, but I could not log in to /wp-admin. Do you have a login page URL modified? Best regards
    in Product Add-On causing crash when trying to use the BeBuilder Comment by Phil March 17
  • Let me get this right. You disable plugins and the child theme, edit a page, and after saving, the error appears, or does it appear earlier? Anyway, if you want us to check it further, we will need FTP access. Best regards
    in BETheme v28.3 breaks site Comment by Phil March 17
  • I still have not received any message associated with this topic. Are you sure that you sent it? Best regards
    in Can't change mobile menu design Comment by Phil March 17
  • I just received your private message, but in the meantime, we released an update fixing that, and I can see that you have it already installed. So, you can mark this one as done. Best regards
    in Cannot edit pages Comment by Phil March 17
  • The behavior you're observing when resizing the browser window is actually a standard characteristic of responsive web design and not an issue or bug within Betheme itself. Modern websites are built using "fluid" or "responsive" …
    in Website Display Issue on Larger Screen Sizes Comment by Phil March 17
  • I am glad I could help. Let me know if you need anything else. Best regards
    in Seeking assistance with customizing the off-canvas sidebar in Portfolio 3 pre-built website Comment by Phil March 17
  • Hi, 1) Please head to Betheme -> Theme options -> Blog & Portfolio -> Blog, and uncheck Date option: https://forum.muffingroup.com/betheme/uploads/542/BL2D2B1WPBI9.png 2) Go to Betheme -> Theme options -> Global -> Navigation &…
    in Blog Elements Comment by Phil March 17
  • If you have a chance, please check it with another browser and in incognito mode. Thanks
    in Slight Glitch with the Read More button Comment by Phil March 17
  • Still, you should stay in touch with your hosting provider. System status only pulls the information from the server, nothing else. The theme does not have an influence on the server configuration so they must correct that. Best regards
    in Custom CSS no longer working Comment by Phil March 17
  • Hi, You can install and use the YOAST Duplicate Post plugin. You can find it in Betheme -> Plugins: https://forum.muffingroup.com/betheme/uploads/179/NNMYBB6MRPG2.png When you install it, ensure that Templates are enabled in the settings: https:/…
    in Template Duplication Comment by Phil March 17
  • Hi, Please change the main menu item Mega Menu option to Automatic Mega Menu: https://forum.muffingroup.com/betheme/uploads/942/RCXKQCJQXCRG.png Thanks
    in Menu Comment by Phil March 17
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
    in Media Linking url with dev sites Comment by Phil March 17
  • You searched for a word that exists only in products, so only products appeared. When you search for a word that can be found in products and categories as well, then product categories will be included in the live search: https://forum.muffingroup.…
    in Header search bar and layout configuration Comment by Phil March 17
  • Hi, I have checked that, and the single-page import works correctly for me: https://forum.muffingroup.com/betheme/uploads/285/69BEHLCCTJ4X.png Are you importing in the same place as shown in my screenshot? Is the link exactly as the one I pasted wit…
    in Single Page Import Not Working Comment by Phil March 17
  • Please go to Betheme -> Theme options -> Global -> Advanced, and set Content top padding to Hide: https://forum.muffingroup.com/betheme/uploads/649/KS6SGQY8IMTK.png Best regards
    in Top white space on page that I cannot remove Comment by Phil March 17
  • You did not attach FTP credentials. Anyway, I have checked that, and after disabling all your plugins and a child theme, then the BeBuilder loads correctly: https://forum.muffingroup.com/betheme/uploads/766/BDT6NJ5I1LOZ.png It means that the culprit…
    in BETheme v28.3 breaks site Comment by Phil March 17
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
    in logo Comment by Phil March 17
  • I have passed it on to the dev team, and we will take a closer look at this. Best regards
    in Im getting a critical error Comment by Phil March 16
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.