Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We will check that positioning. As soon as we find anything, I will let you know. Best regards
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Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
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I will answer you in the new topic you created: https://forum.muffingroup.com/betheme/discussion/77033/prebuilt-section-insertion-doesnt-work#latest Best regards
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Use the following CSS code: #Top_bar .menu > li > a span:not(.description){ white-space: unset; line-height: 1.6em!important; padding: 10px 20px; } Best regards
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Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Sorry, but your message does not say anything. Please provide more details about what is wrong. Thanks
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1) You are using an old Header Builder plugin, which is deprecated, and that is why it differs from the original. Now, Header Builder 2.0 is a part of the theme. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ I suggest rebuildin…
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Hi, I checked that, and the image you mentioned seems to be of the same quality as the original one: https://forum.muffingroup.com/betheme/uploads/030/5NLOL2RDDLT7.png Did you handle this in the meantime? Best regards
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Hi, Do you mean this option?: https://forum.muffingroup.com/betheme/uploads/808/9GTVL125C835.png If yes, please send us the WordPress dashboard accesses to both websites privately through the contact form, which is on the right side at https://theme…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You can set up the Full Width option in the section settings, so this submenu will appear at the very beginning of the header. https://forum.muffingroup.com/betheme/uploads/690/250IMVQ8TICC.png Sorry, but I do not understand that: You mentioned in t…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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When I logged in, you had two templates. Since you could clone one, I left it as I encountered it. You can remove the template you do not use. Did you try moving the logo to the correct place after dropping it in the header area? If you want to remo…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, update Betheme to the newest version. Thanks
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) There are plenty of tutorials online showing how to use this plugin. Here is one of them for example: https://youtu.be/BAUzpO3dKF0?si=SF4ZVQT6fIZzKKGE 2) We cannot do that because we do not handle licenses in such a way, and Envato is in charge o…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, keep the minifying plugin disabled, as I must check your website without it. Thanks
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The root cause is a custom CSS code you used to change the Creative header width. Without it, the Creative header does not overlap the content. Best regards
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Indeed, it is a license problem because your domain does not follow the pattern for staging domains. Please see the article I have in my previous message. Thanks
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The filters do not work because it is a regular page with a shop element. https://forum.muffingroup.com/betheme/uploads/092/04S02W6PJPPU.png Filters work only on WooCommerce pages, such as the main shop page or categories. Best regards
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Hi, Please go to Slider Revolution, edit your slider, and change the sizing in Module general options -> Layout to auto. https://forum.muffingroup.com/betheme/uploads/571/DOSERY0E3W6Z.png If you want to contact us privately, use the contact form,…
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Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Plea…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…