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Phil

Phil

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Phil
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  • Hi, Do you have WP, Betheme, and all plugins up to date? If not, please ensure that everything is at the most current version. If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right si…
  • Hi, Please do not create duplicate discussions. https://forum.muffingroup.com/betheme/discussion/77006/2-design-questions-counter-background-and-button-element-inside-the-content-text-block#latest Thanks
  • 1) I have corrected your header. There were a couple of misconfigurations with responsive settings. 2) Also, I checked attributes, and I do not see what you showed on the screenshot, but they can be removed. Did you handle this? https://forum.muffin…
  • Hi, 1) Please attach a screenshot showing what you refer to. 2) Did you set the Stretch option for that Image element? Best regards
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • The username and password you sent in the private message do not work for the WP dashboard or FTP. Please resend them, but ensure that they are correct. Thanks
  • 7) Go to Betheme -> Theme options -> Responsive -> Header and choose the layout that suits you. https://forum.muffingroup.com/betheme/uploads/026/OMSOKMFM9WZC.png 9) Can you attach a link to another product, please? Shop menu item on your w…
  • Hi, We have not tested a plugin with such functionalities, so unfortunately, I cannot recommend any. I can only suggest do it manually. Best regards
  • Hi, Please go to Betheme -> Theme options -> Global -> Buttons, and check if you adjusted all buttons styles according to your needs. Best regards
  • 1) You must adjust the margins on the mobile view. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 2) The image used for these pre-built sections is 780x780px. Note that there is nothing like the "default" …
  • Hi, I am glad that you found the root cause. Is there anything else I can help you with? Best regards
  • Hi, Please activate some other theme like Twenty Twenty-Four and check if the same thing happens then. When you do that, let me know about the results. Thanks
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • I am happy to see that you handled it. The area you mentioned is top padding assigned to a section with this slider: https://forum.muffingroup.com/betheme/uploads/171/MJ9C5ZISUB5T.png Please edit your page with BeBuilder and set the top padding to z…
  • Hi, There is no option for that. Best regards
  • The SEO fields in BeBuilder come from the theme, not a plugin. To configure SEO with the plugin, you must use the plugin panel in the page edit, not BeBuilder. https://yoast.com/beginners-guide-yoast-seo/ Also, if you are using the plugin, you shoul…
  • My apologies, you are right. I used the wrong link by accident. BeBuilder did not work, because you had permalinks structure set to Plain: https://forum.muffingroup.com/betheme/uploads/021/V0ZDE2EPTOAI.png I changed it to Post name, and now it works…
  • You are using a single product template with which this feature is unavailable. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You assigned this logo for mobile display: https://forum.muffingroup.com/betheme/uploads/058/ZSED7B73E62C.png I changed it to the horizontal one: https://forum.muffingroup.com/betheme/uploads/094/FM8MK4MWQ6A5.png Please check it out now. Best regar…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • https://forum.muffingroup.com/betheme/discussion/comment/263870#Comment_263870 https://forum.muffingroup.com/betheme/uploads/767/7H0EINC3WD4M.png 8) In the element, there is no option to choose the number of categories to show. But you can use Quer…
  • Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
  • Try the following CSS code: .single-product .mfn-product-add-to-cart .cart, .single-product .mfn-product-add-to-cart{  display: flex;  flex-direction: column; } .single-product .mfn-product-add-to-cart .cart .quantity{  margin-bottom: 8px!important;…
  • What you showed in the video that is it. Nothing will appear in the BeBuilder, but when you open WP editor, you can notice that Builder -> SEO option worked and the content is generated. Best regards
  • Indeed, this button only closes the side cart. We designed it this way, and this is how it works. If you have a suggestion to change it, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions…
    in Cart Comment by Phil December 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Can you also, please explain in more detail what do you refer to?
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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