Phil
Phil
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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I cannot access your dashboard: https://forum.muffingroup.com/betheme/uploads/526/OV9XGR8HEFM4.png I cannot provide IP, but if you can whitelist the country, we are located in Poland. The same for the FTP. Best regards
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I assume that it will differ on all products, right? In this situation, you should put these tabs in the Product content with the Tabs element. Best regards
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Hi, Please see the following article: https://support.muffingroup.com/faq/slider-revolution-is-not-showing-up-on-mobile-devices/ Only oppositely use these options than described. Best regards
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Hi, There is no option for that with Shop Categories element, but you can achieve this with Query Loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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I will refer to your questions in order you attached screenshots. 1) Go to Betheme -> Theme options -> Accessibility, and disable Keyboard support: https://forum.muffingroup.com/betheme/uploads/610/YA1KXRQNSF9B.png This option to make it work …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is not a bug. 😉 It was designed this way because some people want to open submenu after clicking on the icon, and some want the whole menu item area to expand it, and it is easier to provide CSS in this situation than in the other way. I am alway…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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I do not see Product Content or Product Tabs elements on your template anywhere. https://forum.muffingroup.com/betheme/uploads/980/FZBUBZY1PIGT.png They display the product content, so you should have them in the template. Also, if you do not see ch…
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Sorry, I did not send the link for the article: https://support.muffingroup.com/faq/error-404-in-templates/ Anyway, if the permalink save did not work, please send us the WordPress dashboard and FTP access privately through the contact form, which i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It should stop right before the next section starts. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also,…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Unfortunately, we do not have such a filter, so you must check that manually by choosing a pre-built website and checking if the demo has a Slider Revolution radio button in the "Selected data only" area. https://forum.muffingroup.com/beth…
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Hi, When you add a button element and scroll to the bottom of its settings, you will find the Onclick field where you can add this: https://forum.muffingroup.com/betheme/uploads/716/TXVJURPL5LNR.png Best regards
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1) With the Header Builder, construction differs, and there is no space to display a featured image. Anyway, you can still show it if you create a shop template, and add an image element with dynamic data like this: https://forum.muffingroup.com/bet…
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If this post has content placed in the WP editor, it will not be editable with BeBuilder. These are two different builders with different construction. So, if you want to use BeBuilder for all the content in your post, you must erase what you have i…
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https://forum.muffingroup.com/betheme/discussion/comment/263580#Comment_263580 I do not understand to what translation you refer to. Please provide more details. https://forum.muffingroup.com/betheme/discussion/comment/263581#Comment_263581 You are…
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Hi, It depends on many aspects such as what builder and theme was used on this other website etc. It would be best if you create a copy of your sub-domian with Duplicator plugin to another sub-domain to test if everything will work smoothly there. Y…
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Replace the previous CSS with the following one: .woocommerce-page ul.products li.product .mfn-li-product-row-title .title, .woocommerce .products .product .mfn-woo-product-title{ -webkit-line-clamp: 2; display: -webkit-box; -webkit-box-orient: v…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, You can do that with custom templates. See the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-si…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, We just checked that, and indeed, translations do not work for hotspots. I think that it will be corrected in the upcoming update. Before that, you can translate it manually by editing the translated page: https://forum.muffingroup.com/betheme/u…
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FYI we found what is triggering that, and still working to correct this. Best regards
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Yes, but only for the wrap and not for a section. https://forum.muffingroup.com/betheme/uploads/736/MCEY0EPVUGW4.png So what you wrote is not possible, unfortunately. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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No, there is no other solution for this. On your testing domain, you also have a custom CSS: https://forum.muffingroup.com/betheme/uploads/062/FFT6VPTBKB1T.png Best regards