Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,473
Last Active
Roles
Moderator

Comments

  • Hi, Please explain in more detail what you want to achieve and what you have a problem with. It would also help if you attach screenshots showing what you refer to. Best regards
    in Conditions page not showing Comment by Phil February 2025
  • Hi, If you want to have full-width Sidebar menu only on mobile, then you must edit this template, open its settings, switch to mobile view, and set the Width to 100%: https://forum.muffingroup.com/betheme/uploads/198/07YHQS6SOR4Y.png https://support…
    in Custom Mobile Menu Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Global -> Logo, and set an option to Remove Left margin: https://forum.muffingroup.com/betheme/uploads/639/ABYNOVGOLDIQ.png Best regards
    in Adjusting Header Width to Match Content Area Comment by Phil February 2025
  • Hi, Please note that it is a warning, not an error. In the code, there is a popup with scripts that refer to the maps: https://forum.muffingroup.com/betheme/uploads/786/OGZYLQ8JCKCP.png I do not know what you placed to that popup but you should chec…
    in Javascript async error for google maps API Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, and set to Hide the Sticky shop menu: https://forum.muffingroup.com/betheme/uploads/189/R2VUZCAXTH2S.png Best regards
    in Mobile Menu Comment by Phil February 2025
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
    in issues with content visualization Comment by Phil February 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Single blog post (page) not active menu item Comment by Phil February 2025
  • I received your credentials, and they work. I have placed a temporary fix into your Theme options -> Custom CSS & JS -> CSS. This fix will also be included in the upcoming update, so you can remove it after an update. Best regards
    in Checkout issue Comment by Phil February 2025
  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins, and switch the Container Content Width to the other option than you currently have: https://forum.muffingroup.com/betheme/uploads/274/PGXE3DT19QXO.png Best regards
    in Issue with width elementor container Comment by Phil February 2025
  • 1) Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/950/KSHDSQ4743V6.png 2) There is no option for that. You can build a custom hea…
    in Formatting the header of a post Comment by Phil February 2025
  • Hi, You can change it in Betheme -> Theme options -> Translate -> Error 404: https://forum.muffingroup.com/betheme/uploads/446/RM0UTWH88TI5.png Best regards
    in 404 Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Unable to add color to "plus signs" in quantity next to add to cart Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change menu color on phone Comment by Phil February 2025
  • I did not think that you had this many templates. We have received your private message, and we are checking your problem now. As soon as we find anything, I will let you know. Best regards
    in Shop templates not working after update Comment by Phil February 2025
  • I tried to log into your WP dashboard, but I could not access it because of Wordfence: https://forum.muffingroup.com/betheme/uploads/347/G4LL6V29XJVS.png Can you whitelist Poland, please? Also, you did not attach the FTP host address in the private …
    in Subheader not showing up Comment by Phil February 2025
  • I opened your template and it looks like this: https://forum.muffingroup.com/betheme/uploads/625/3IG4SKMBU8JJ.png Also modifications works correctly: https://forum.muffingroup.com/betheme/uploads/819/TQ3SX9MCHRB1.png https://forum.muffingroup.com/be…
    in Header mess Comment by Phil February 2025
  • Hi @andrzejkaletamail, Please attach a link to your website, and I will help you. Best regards
    in Remove margin in footer Comment by Phil February 2025
  • You have some cache on your server active. Please purge or disable it and recheck your problem. You can contact your server administrator if you do not know how to do it. Best regards
    in issues with content visualization Comment by Phil February 2025
  • Your sliders have set to zoom 120%: https://forum.muffingroup.com/betheme/uploads/854/AE5IPJDUO2S8.png Please choose the slide, go to Slider options -> Key Burns, and change "Zoom To" to 100%. https://forum.muffingroup.com/betheme/uploa…
    in Formatting the header of a post Comment by Phil February 2025
  • Hi, If you mean the GDPR 2.0 feature built-in Betheme, there is no option to do that at the moment. However, I have passed it to the dev team, and we will add this feature in future updates. Best regards
    in How to update cookie settings after making your selection? Comment by Phil February 2025
  • I checked your website, and it look like this now: https://forum.muffingroup.com/betheme/uploads/983/F07JM2JZFASZ.png Did you handle this in the meantime? Best regards
    in issues with content visualization Comment by Phil February 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Checkout issue Comment by Phil February 2025
  • It differs between pages because on the page you sent a link to you set the Full Width option for entire page: https://forum.muffingroup.com/betheme/uploads/824/VK0V7VBNTYVZ.png Best regards
    in 404 error after template instalation Comment by Phil February 2025
  • Hi, It is a Portfolio page, so you must edit it, and change the page template from Portfolio to Default: https://forum.muffingroup.com/betheme/uploads/351/3ULFBMX81B8D.png Best regards
    in Remove Gallery on Builder2 Comment by Phil February 2025
  • Hi, You must adjust its display for the mobile view. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Estate 4 theme play button sizing Comment by Phil February 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Single blog post (page) not active menu item Comment by Phil February 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder doesn't work after migrate the website to main domain Comment by Phil February 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Certain BeBuilder Elements not Saving Updates Comment by Phil February 2025
  • Hi, You can use the built-in SEO field to set it up. You can find them in Theme options -> SEO (for the entire website) or under Page options (for particular pages). https://forum.muffingroup.com/betheme/uploads/703/8KES9MAUWUU7.png https://forum…
    in change the presentation text of my site in search engines Comment by Phil February 2025
  • Hi, 1) Your first screenshot shows that your Subheader is completely hidden for entire website in theme options: https://forum.muffingroup.com/betheme/uploads/556/4FPQBP6O2K7C.png Uncheck them to show the Subheader. 2, 3) Please send us the WordPres…
    in Subheader not showing up Comment by Phil February 2025
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.