Phil
Phil
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- Phil
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Did you try, as I suggested in a previous message disabling the plugins? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please do not share your license key on the forum as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed witho…
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It seems that one of your plugins is the root cause. I disabled unsupported ones, and changes are visible: https://forum.muffingroup.com/betheme/uploads/220/AYCOE26XE7CM.png https://forum.muffingroup.com/betheme/uploads/066/44VMTOPJDWCK.png It could…
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After a couple more hours, the correct template still displays. It is hard to determine what could be triggering it, but we will still keep an eye on it. Best regards
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I did not know that your website is a onepage. Unfortunately, this situation will not work. In the Tabs element, there is information that this feature does not work on the same page: https://forum.muffingroup.com/betheme/uploads/344/PLRIZQXQIRAK.pn…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am happy to see that you found the solution. If I can help you with anything else, please let me know. Best regards
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Hi, Do you have the newest version of Betheme and BeCustom installed? You can update BeCustom through Betheme -> Plugins. If you have it in the most current version, please send us the WordPress dashboard and FTP access privately through the cont…
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Hi, Do you have the newest version of Betheme and BeCustom installed? You can update BeCustom through Betheme -> Plugins. If you have it in the most current version, please send us the WordPress dashboard and FTP access privately through the cont…
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No, it is not possible for that, unfortunately. Best regards
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Hi, Are you sure that you set up your templates as a default view? https://forum.muffingroup.com/betheme/uploads/625/F6UODQW10ISY.png BTW, we always suggest keeping all cache inactive until you finish working on your website. It prevents such situat…
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I am happy to see that you found it. Is there anything else I can help you with? Best regards
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It differs from your screenshot. However, the font size there is taken from Betheme -> Theme options -> Fonts -> Size & Style, from Content: https://forum.muffingroup.com/betheme/uploads/035/F5WC77NSJDBZ.png Best regards
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I received your private message but saw nothing similar to your screenshot. Can you tell me where I should look at exactly? Thanks
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be. Notice! Please attach a link to this …
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It is related to your server. You should contact the hosting provider to resolve that. Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, It is just an overview, and it displays the first product it finds despite the category it is assigned to. If you would like it to work in another way, please leave your suggestion here: https://forum.muffingroup.com/betheme/discussion/113/your-…
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Please edit your single product template, edit Product Related element in style tab set the Item title font size to zero, and put the heading with your own text above it: https://forum.muffingroup.com/betheme/uploads/710/CW13UPDZC22N.png https://for…
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Hi, 1) What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ 2) Please see the following video tutorial: https://support.muffingroup.com/video-tut…
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It is not an error it is a notice. It occurred after the WP update, and we had to make some corrections. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello! If you are having issues with deregistering your license key, want to manage your license key and check to which website license is assigned, or, most importantly, want to deregister a website that has been removed without deregistering it fi…
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Edit your header template, open the sticky version of your header, and set up the animation color for menu in the sticky header. https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, If you have a header from theme options, then you can adjust the mobile version Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/496/NO35DW6E0B68.png If you have a header template, see the …