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Phil

Phil

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Phil
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  • You can put a section in your header template before the existing header and put the Slider Revolution shortcode there: https://forum.muffingroup.com/betheme/uploads/131/3N854L3UZGGL.png Set the element with a shortcode to 100% width: https://forum.…
    in Is it possible to hide menu bar behind Slider Revolution? Comment by Phil November 2024
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/152/5C4LSJAW4UOX.png Please resend them, but ensure that they are correct. Thanks
    in Blog showing more than 3 Entries Comment by Phil November 2024
  • You mentioned that you do not have anything in Theme options -> Social, but there are hashtags set for socials: https://forum.muffingroup.com/betheme/uploads/309/ULBZ8N5RPMNU.png I have already removed them for you. Best regards
    in How to remove/edit Hamburger menu Social Media Icon Comment by Phil November 2024
  • Should I proceed with any particular steps to reproduce that? Sticky header still works correctly for me: https://forum.muffingroup.com/betheme/uploads/465/13D2CFHXGYAY.png Did you check that with other browsers or incognito mode? Best regards
    in Auto Draft in menu isn't disappearing Comment by Phil November 2024
  • Hi, 1) Should I proceed with any particular steps to replicate this issue? The submenu opens correctly for me: https://forum.muffingroup.com/betheme/uploads/154/DW6Y273ZH1A1.png https://forum.muffingroup.com/betheme/uploads/506/UJG2NFXWDRC2.png 2) Y…
    in submenu is not opening and hamburger issue Comment by Phil November 2024
  • Always happy to help. If you have any other questions or problems, please let me know. Best regards
    in Images in Portfolio in home page does not open Comment by Phil November 2024
  • https://forum.muffingroup.com/betheme/discussion/comment/262173#Comment_262173 If you click on the Dynamic Data icon there, you will see which can be used there: https://forum.muffingroup.com/betheme/uploads/844/Z1CQ7WSICYPB.png Anyway, I have alrea…
    in Dynamic Data- Captions and Alt Text Comment by Phil November 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Page non responding with BeBuilder Comment by Phil November 2024
  • Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
    in Dollar instead of CHF Comment by Phil November 2024
  • I am happy to see that you handled it. Is there anything else I can assist you with? Best regards
    in Reduce Menu Bar Comment by Phil November 2024
  • I checked that with Firefox and Chrome. Please check how it looks for me in Chrome incognito mode: https://forum.muffingroup.com/betheme/uploads/809/28C12J1JHFIY.png Do you use any browser scaling by chance? Best regards
    in Upon theme update my header and menu is not aligned correct Comment by Phil November 2024
  • I think you misunderstood me. I meant that the theme pulls information and nothing else. Why it is different than what you see in the PHPINFO file you must contact your hosting provider. Best regards
    in Website does not work Comment by Phil November 2024
  • Hi, You can either decrease the font size on mobile view: https://forum.muffingroup.com/betheme/uploads/188/2JHJF5IV46KX.png Or use the following CSS code to break the word: @media only screen and (max-width:767px){  .get_in_touch .title{    word-br…
    in Heading in contact box element overflows Comment by Phil November 2024
  • I opened your header template and re-saved it, and it works correctly. https://forum.muffingroup.com/betheme/uploads/487/HKVDO2QI6XX9.png Best regards
    in Custom header not displaying correctly Comment by Phil November 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme Comment by Phil November 2024
  • We need access to your files to check what is wrong. Best regards
    in Becustom plugin not working Comment by Phil November 2024
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in Problem using Advanced Google reCAPTCHA plugin Comment by Phil November 2024
  • Hi, Do you mean the floating icon on the bottom right corner? If yes, unfortunately, we do not have such a feature in our theme, but it is on our to-do list. Best regards
    in pop up Comment by Phil November 2024
  • I used an option to regenerate CSS files, and it seems to be correct now. https://forum.muffingroup.com/betheme/uploads/512/P2OZ0GY2W6OA.png Please check it out. Best regards
    in inline CSS are annoying Comment by Phil November 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I use the featured image as the subheading background image all single page posts? Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Custom header not displaying correctly Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder section randomly cannot be edited Comment by Phil November 2024
  • If you have an inline styles option enabled, then it is a regular style loading, and not much more can be done to improve that. Only, what I can suggest is to check the following link. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ …
    in Problem with page display on load Comment by Phil November 2024
  • Hi, Sorry, but I quite do not understand. How do you want to edit it? If you want to replace the featured image, you can do it in the page/post edit: https://forum.muffingroup.com/betheme/uploads/402/AZBRE0920UWR.png Best regards
    in {featured_image} Comment by Phil November 2024
  • Try the following CSS code: body{  overflow-x: hidden!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Double Scroll on Mobile view Comment by Phil November 2024
  • We have corrected it on your website. Please check it out. We will also include this fix in the upcoming update. Best regards
    in Post Templates Stopped Working Comment by Phil November 2024
  • 1) Your image displays like this for me: https://forum.muffingroup.com/betheme/uploads/756/4B5SYN8GDN27.png Did you handle this? 2) Sticky menu also works correctly: https://forum.muffingroup.com/betheme/uploads/167/C4WUV35W9OCC.png Best regards
    in Auto Draft in menu isn't disappearing Comment by Phil November 2024
  • 1) This is a technical limitation. Space between seems to be the best solution, but if you would like to have everything lining up perfectly, you would have to assign margins to each element to move them further or closer. 3) Here, you should set th…
    in Some minor issues Comment by Phil November 2024
  • Hi, In BeStore2, the filters are placed in the shop template content. To do what you need, edit the shop template, remove the wrap with this sidebar, and set it up in the template settings: https://forum.muffingroup.com/betheme/uploads/156/PR5YCDLAF…
    in betheme product page filter button Comment by Phil November 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Page non responding with BeBuilder Comment by Phil November 2024
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