Phil
Phil
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- Phil
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Note that Cake theme and Betheme are two different themes. We constantly upgrade and modify Betheme, which is why it could have worked before but stopped now. Of course, we ensure backward compatibility, but we cannot predict all the constructions p…
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Hi @yyounan, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R…
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If you have a classic editor active, you should look for the Rank Math panel somewhere in the middle: https://forum.muffingroup.com/betheme/uploads/839/1HCYWTERQF63.png You can also ensure that you have it enabled in the Screen Options: https://foru…
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Hi, If you see changes only while being logged it still means that some cache is active on your website, and if you do not have any caching plugin it could mean that it is on the server. Please contact your hosting provider regarding this. Best reg…
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Hi, As the Intro Header displays on the full screen, it would be best to have at least 1920x1080px. You can use the Export/Import feature in BeBuilder, but note that it does not export template settings and those must be set manually. https://suppor…
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I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please attach a screenshot showing what you refer to. Thanks
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Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/634/G8E2DNS7TJVM.png Best regards
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Hello, 1) There is no option to copy the layout, so you must manually recreate it. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ 2a) Also, no feature in default WooCommerce or in our theme allows…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) There is a lot of stuff missing in the code you sent in the first message, according to what you sent in the screenshot. Please contact this form provider regarding this. 2) What do you mean that they do not work? What steps did you take? To disp…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
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You can do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Only add button class to this <a> tag. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to this fo…
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Are you sure that you disabled all unsupported plugins? I deactivated the ones we do not support, and all seem to work properly. https://forum.muffingroup.com/betheme/uploads/749/INQ3MUW6YV3T.zip Thanks
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There seems to be a conflict between WPML and WooCommerce. Even with the Twenty Twenty-Five theme the results does not work correctly: https://forum.muffingroup.com/betheme/uploads/925/VJXCZ3C3QGH6.png You should contact WPML and WooCommerce support…
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I have done it, but please note that support is to assist with troubleshooting errors or issues you may encounter, as well as to guide you on how to set things up or use specific features. However, the actual configuration or setup of the site lies …
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Hi, Please activate some other theme like Twenty Twenty-Five, and check if the same thing happens there. When you do that, please let me know about the results. Best regards
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Even with the Twenty Twenty-Five theme no icon is added with this plugin: https://forum.muffingroup.com/betheme/uploads/366/VF6EJBTJXR25.png Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party …
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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We need access to the catalog where your WP installed. Best regards
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1) This point matters only if you have installed and active child theme, and you can switch to parent through Appearance -> Themes: https://forum.muffingroup.com/betheme/uploads/025/85JK4HELGJMU.png 2) My apologies, I read what you wrote wrongly.…
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You did not attach any links to your website. Please send it. Thanks
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Please disable all extensions in the Opera and see if the problem persists. You can also check it in the incognito mode. Moreover, clear the browser cache. Best regards
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I checked that, and you do not have a slider selected in the Page Options. https://forum.muffingroup.com/betheme/uploads/555/839KA72DDE9B.png Please choose it. Best regards
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Hi, You can hide it in Betheme -> Theme options -> GDPR & Cookies -> General: https://forum.muffingroup.com/betheme/uploads/408/WHCXZAT4A2JE.png Best regards
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Try the following CSS code: .woocommerce .coupon input{ font-size: 12px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, Do you mean the Custom Width option from the Advanced tab of the element? https://forum.muffingroup.com/betheme/uploads/141/004GIGT9X8DL.png Best regards