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Phil

Phil

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Phil
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  • You can switch to the parent theme in Appearance -> Themes, but only when you have the child theme installed. If you do not have it, disregard this part. https://forum.muffingroup.com/betheme/uploads/524/3K0D5VJFJZ5N.png What about plugins? Did y…
    in Image movement in background section in mobile mode Comment by Phil November 2024
  • Hi, I'm sorry, but I don't understand. Is there any indication of what is wrong with this date format? Anyway, you can change that in Settings -> General: https://forum.muffingroup.com/betheme/uploads/860/ZKBNNWE847XM.png Best regards
    in change dates Comment by Phil November 2024
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and check if you have the Project link set to Details: https://forum.muffingroup.com/betheme/uploads/151/F37S9KHPMFP4.png For you, I think that Portfolio is the…
    in Images in Portfolio in home page does not open Comment by Phil November 2024
  • Please go to Betheme -> Theme options -> Shop -> General, and check what size you have set there: https://forum.muffingroup.com/betheme/uploads/509/A201BIO8VPBC.png If the width is different than what you desire, change it to the one you ne…
    in : Assistance Required: Issue with Image Dimensions and Sizes Comment by Phil November 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CSS for custom edges on a wrap Comment by Phil November 2024
  • No, we did not touch anything because we do not have WP access. Best regards
    in duplicate content？ Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Post Templates Stopped Working Comment by Phil November 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Upon theme update my header and menu is not aligned correct Comment by Phil November 2024
  • This is a screenshot for that particular link. Edit your single product template, and check if you have a Product Content element added there. If you do not have any, add it, and assign the appropriate ID, as I showed in the previous message. https:…
    in Page shop Comment by Phil November 2024
  • Hi, It is a keyboard support. You can disable this option in Betheme -> Theme options -> Accessibility: https://forum.muffingroup.com/betheme/uploads/152/J9I3U8UCNC7T.png Best regards
    in Box Border on Links in Menu Comment by Phil November 2024
  • Hi, You can hide it in Betheme -> Theme options -> Blog & Portfolio -> Blog: https://forum.muffingroup.com/betheme/uploads/441/5U6M3VACA9SZ.png Best regards
    in How do we hide date / published by on Blog links? Comment by Phil November 2024
  • Please do not create duplicate topics regarding the same problem. https://forum.muffingroup.com/betheme/discussion/76477/website-view-is-not-proper#latest Thanks
    in Website view and responsiveness Comment by Phil November 2024
  • For that, you can use a header style. Go to Betheme -> Theme options -> Header & Subjeader -> Header, and choose Below slider header. https://forum.muffingroup.com/betheme/uploads/745/K3KNBQNIVWAJ.png Best regards
    in Is it possible to hide menu bar behind Slider Revolution? Comment by Phil November 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Website view is not proper Comment by Phil November 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in responsive settings on ipad Comment by Phil November 2024
  • Edit your single product template, and ensure that you have Product Content element added there, with appropriate ID (shop-desc). https://forum.muffingroup.com/betheme/uploads/583/LFJT84QXHYON.png https://forum.muffingroup.com/betheme/uploads/727/3G…
    in Page shop Comment by Phil November 2024
  • I checked it, and it shows like this for me: https://forum.muffingroup.com/betheme/uploads/853/TP5YB2A4TNBB.png Did you clear your browser cache? Best regards
    in Menu Burger in Mobile Display Issue (Responsive Design) Comment by Phil November 2024
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
    in How to do Offer Slider Thumbs auto next? Comment by Phil November 2024
  • Hi, You did not set to show it in Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/804/BDEXO2CKFT2U.png Best regards
    in Footer mobile no display Comment by Phil November 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in my breadcrumb home- disapper Comment by Phil November 2024
  • Hi, Should I check some specific products? I checked the link you have sent, and they look like this for me: https://forum.muffingroup.com/betheme/uploads/694/HL0AFY3L5K1C.png https://forum.muffingroup.com/betheme/uploads/262/J2J5DQYFQ668.png https:…
    in : Assistance Required: Issue with Image Dimensions and Sizes Comment by Phil November 2024
  • Thank you for the clarification. I must contact the dev team regarding this. I will get back to you as soon as possible. Best regards
    in Add attribute to section Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in woocommerce is not using Wordpress language Comment by Phil November 2024
  • Hi, 1) The link structure should look like this: https://yourwebsite.com/page/#anchor. You can assign an anchor to Section, Wrap, or Element in the Advanced -> Custom: https://forum.muffingroup.com/betheme/uploads/023/G6PRP2A16XJM.png 2) Open the…
    in Anchor, popup, curved footer with border and adding extra background features Comment by Phil November 2024
  • Always happy to help. If you have any other questions or problems, do not hesitate to contact us. Best regards
    in No more margin and padding in BeBuilder Comment by Phil November 2024
  • Hi, There must be something wrong with that website, as this is how it looks for me: https://forum.muffingroup.com/betheme/uploads/510/SVZHZ7744HID.png https://forum.muffingroup.com/betheme/uploads/123/9713OQSKKNOZ.png For me, the header appears all…
    in Is it possible to hide menu bar behind Slider Revolution? Comment by Phil November 2024
  • On the other pages, you have a header template with Header Builder. See the following video showing how to activate the sticky header there: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Sticky Header Comment by Phil November 2024
  • I tried to correct that as well, but I cannot edit files anymore: https://forum.muffingroup.com/betheme/uploads/098/3EZMRDRUTUJH.png If you want us to fix it I will need an FTP access from you, or you can wait for the upcoming Betheme update. Best …
    in Becustom plugin not working Comment by Phil November 2024
  • Unfortunately, we do not have such a feature. Best regards
    in Blurred Background with gradient Comment by Phil November 2024
  • I installed a new, corrected version of our migrate tool and replaced the links. As I see, everything seems to be fine, and paddings remain untouched. Please check it out and confirm. I could not log into elektrobehrendt.de, but you can download the…
    in No more margin and padding in BeBuilder Comment by Phil November 2024
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