Phil
Phil
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- Phil
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Comments
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There seems to be some cache active on your website. Please ensure that you purged all caches from plugins if you use any for that and the server cache. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, No, there is no option to do that with a BeBuilder section on a page. Best regards
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Sorry, but I do not understand. Please describe what you struggle with exactly. Thanks
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Try the following CSS code: .woocommerce #customer_login .col-1, .woocommerce #customer_login .col-2{ max-width: unset; } .woocommerce #customer_login .form-row{ flex-direction: column; } Put it in Betheme -> Theme options -> Custom CSS &…
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Hi, To do so, in the Image element, you must choose the Thumbnail size: https://forum.muffingroup.com/betheme/uploads/168/95V9NMGGGYZD.png It is the only size that can be cropped. It does not have to be 380x380px, and you can change the dimensions …
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Hi, I must contact the dev team regarding this. As soon as I receive an answer, I will let you know. Please also tell me what modification you did precisely when it happened. Best regards
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Please check if you do not have any settings in the deprecated area. If you have them, remove them all, as they overwrite the ones from the advanced tab. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hi, The plugin you found is only for the Theme options and BeBuilder content. Slider Revolution is not our plugin, so that is why the plugin to change URLs did not work. The image you are looking for is placed as Slider Background, so you must go to…
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It is an Action Button, you can edit it in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/636/FP16BSA1GGF5.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, Sorry, but you wrote beyond our working time so we could not answer you. This image is set in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/660/SAUK6R1OWN4M.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to another theme like Twenty Twenty-Four, and check if the same thing happens there. Thanks
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Hi, To send a private message, please use the contact form on the right at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Thanks
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1) Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ If yo…
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Hi, 1) Please edit the wrap settings and set up the border radius in the Advanced tab. 2) Please see the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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You can add it via Background Overlay in the section settings. https://forum.muffingroup.com/betheme/uploads/772/99339GJZST7J.png Best regards
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I do not know how it happened, but I overlooked your second message. I checked your website, and I do not see any delay. However, WP Rocket might delay scripts that take a long to load, and that could be the reason. To improve the performance of you…
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Hi, You would have to use an external plugin for that. However, I cannot recommend any other plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
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Sorry, but I quite do not understand. What effect exactly do you want to achieve? Best regards
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You must add a new wrap that is set to 1/1, and add an element to it. https://forum.muffingroup.com/betheme/uploads/584/N5S23W4YQPYM.png Best regards
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Hi, If you have already removed it, you must wait until Google bots notice this change. However, you can speed up the whole process. See the following link for an explanation of how to do this: https://webmasters.stackexchange.com/questions/121203/h…
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Hi, It might be a menu with social icons. Please got o Appearance -> Menus, and check if you do not have it there. Best regards
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It's hard to tell; maybe you put it by accident. Anyway, it is good to see that everything is fine now. Best regards
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Slider Revolution is a fantastic and customizable tool, but it also significantly impacts website performance. That is why in many of the new pre-built websites, we try to avoid using SR when possible. If you want to improve performance, I suggest g…