Phil
Phil
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It is a Blog element with a Masonry tiles style selected. You will achieve this by choosing this style in element settings: https://forum.muffingroup.com/betheme/uploads/669/62HEH99R0TAY.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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It works now, thanks. However, the WP user you send access to does not have admin rights. Please change this user's privileges to admin. Thanks
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Hi, It could be some cache. Ensure you do not have any caching plugins in your WP or caching tools active on your server. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I am happy to see that. If this is what you asked about from the beginning, I am sorry that I did not provide this suggestion earlier, but I did not get that you were referring to that. The cache part completely confused me, and I did not connect it…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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It shows like this for me: https://forum.muffingroup.com/betheme/uploads/676/5CTANHKSCYW0.png Did you purge the browser cache? Best regards
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You can create a header template with an appropriate second menu for that particular page and assign these templates in page options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.muffingroup.com/betheme/uploads/5…
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We will take a second look at this and let you know if we find anything. Anyway, I believe we checked everything on Betheme's side that could have caused it and found nothing, so I cannot assure you that this time will be different. The harder to in…
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Can you explain what do you mean by "backend still does not look like it should", please? How it should look? Best regards
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I'm sorry, but I'm a little confused, and I'm not sure what exactly you want to achieve. Do you have any example websites with the functionality you are willing to accomplish? Best regards
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I have corrected it on your website. Please check it out. Best regards
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I am still seeing this page unfortunately: https://forum.muffingroup.com/betheme/uploads/518/G8ZCXIUP017D.png Best regards
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On that page, there is a YT video that has a huge impact on the performance. Moreover, I can see that your images use JPG format, and nowadays, it is better to use WEBP instead. Also please, check the following link. There you will find instructions…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be. Notice! Please attach a link …
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Hi, There is no top padding set to the first section. Edit this page with BeBuilder, and add top padding to this section. Best regards
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Put the following CSS code in the Page Options that contains this countdown: header, footer{ display: none; } https://forum.muffingroup.com/betheme/uploads/810/05V5JO6ZS95Q.png Best regards
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The same result with that link: https://forum.muffingroup.com/betheme/uploads/948/9SZN7LBTUY15.png Do you not have any regional restrictions set on your server? If yes, please disable them or whitelist Poland. Thanks
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Sorry, but I completely do not understand your message. Is it fixed or not? Please explain that greater. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Are you sure that it is related to the initial question of this topic? In the first message you said about the BeBuilder editing, and now about the loading. Did you not want to post this last message, here?: https://forum.muffingroup.com/betheme/dis…
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Go to Betheme -> Theme options -> Header & Subheader -> Header, set the height value to 150px, and in Theme options -> Colors -> Header, set the Header background to white. https://forum.muffingroup.com/betheme/uploads/657/R9S643N…
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Sorry, it took us a little longer to correct, but it is done now, and this fix will also be included in the upcoming update. Best regards
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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As I mentioned in my previous message, it is a Button element. Add it by dragging ad drop the button element in BeBuilder: https://forum.muffingroup.com/betheme/uploads/117/34B1UX9DRL65.png https://forum.muffingroup.com/betheme/uploads/830/Z7QSA215V…
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Your first screenshot from your last message shows the browser Responsive Design Mode, not from BeBuilder. https://forum.muffingroup.com/betheme/uploads/592/U34DU9D2R558.png We do not have such a feature in our theme. Best regards
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Note that you can always activate Scalable Preview in the Builder settings. https://forum.muffingroup.com/betheme/uploads/591/S4L7C5I8OZJ3.png Best regards
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Hi, Did you set up page template to Portfolio in the page edition? https://forum.muffingroup.com/betheme/uploads/690/R5CU7972E06N.png Best regards