Phil
Phil
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- Phil
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Comments
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I have received your message, and we will check it. As soon as I will have some news for you, I will get back here. Best regards
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We are checking that. I will let you know as soon as I have any new information. Best regards
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Thank you for letting us know. We are currently checking that. Best regards
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It is because you set up blank page template for that page. https://forum.muffingroup.com/betheme/uploads/063/HTL5C9J6TQ7O.png Change it to default and the countdown will work properly. Best regards
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We could not find it. Can you tell me which page it appears on, please? Thanks
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Hi, We do not have such a shortcode. You would have to use an image shortcode with the appropriate flag. Best regards
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I have received no message referring to this forum discussion, so yes, please send it again. Thanks
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We seem to have found the root cause and corrected that, but it looks like you have some cache on your website, probably on the server. Please purge the cache on your website and check if the problem persists. Best regards
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Your URL settings are misconfigured. You have SSL but in WP there is HTTP set: https://forum.muffingroup.com/betheme/uploads/863/AG9TK7DO8NCP.png https://forum.muffingroup.com/betheme/uploads/062/BMB5S8Z0F4CW.png Please correct that, and the icons w…
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Did you check if the same thing happens with completely different videos? Best regards
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Sorry, but the login credentials you sent are incorrect: https://forum.muffingroup.com/betheme/uploads/175/QT25JW2LFF6Z.png Please resend them, but ensure that they are working. Thanks
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Thank you, I received your private message, but the FTP credentials do not work, unfortunately. Please resend them, but ensure that they are correct. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Developer mode is the same user interface as the default one, but it has been rearranged, so the same options are available in both. However, you can activate it in the BeBuilder settings: https://forum.muffingroup.com/betheme/uploads/177/G5I62OPGJO…
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Hi, We do not have a feature to change that text. You can edit it with the file modifications or by using an external plugin. However, I found the following article: https://woocommerce.com/pl/posts/customize-woocommerce-thank-you-confirmation-page/…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks PS. Slug configuration is a WP setting, not a theme, so you must ensure th…
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Hi, Unfortunately, we do not have such a feature in our theme. The only way to do this is to use custom CSS, but you should contact your web developer regarding that. Best regards
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Please ensure you do not have any active caching tools on your server. You can also install this plugin back, purge the cache, and deinstall it afterward. Can you please attach a screenshot showing what you are referring to? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, It looks like some HTML tag (or tags) you used on this page is not closed. Please check all places where you used HTML tags to ensure that they are correctly placed and closed. Best regards
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Hi, It is not Betheme-related. Regarding your question, you should contact WooCommerce support instead. Best regards
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Hello @tiwaszkiewicz, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, It is a cache issue. See the part about the cache in the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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Hi, There is no BeTheme plugin, only the Betheme theme. Are you sure that the error message referred to the plugin? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Did you assign an appropriate menu to the hamburger menu element? Please always attach a link to your website, and screenshots showing your issue. Mega menu templates do not work on mobile displays, and there is no option to show them. Best reg…
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I am happy to see that you handled that, and it was an easy fix. If I can help with anything else, please let me know. Best regards
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I am happy to see that you figured it out. Anyway, I strongly recommend using Duplicator for any future migrations, as with this plugin, we never had any problems; we tested it and are using it constantly, and it works smoothly every time. https://s…
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Unfortunately, there is no video about that. Also, no code is needed. You must go to Appearance -> Widgets and add the widgets you need to this area. https://forum.muffingroup.com/betheme/uploads/338/FUT33UDDERCR.png Best regards