Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Can we re-install that demo wit…
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1) Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set Filters to Hide: https://forum.muffingroup.com/betheme/uploads/142/VEIEIGYGP0KL.png 2) Translations can be done in Betheme -> Theme options -> Translat…
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Hi, See the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Best regards
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Hi, Please go to Betheme -> Theme options -> Color -> Header, and set this color for Top Bar Left: https://forum.muffingroup.com/betheme/uploads/599/356KNUF22WFO.png Best regards
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Hi, Did you handle it in the meantime? I checked this website, and Slider Revolution loads correctly: https://forum.muffingroup.com/betheme/uploads/749/VJEPLRYKN4N0.png Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/260876#Comment_260876 I see that you created a new discussion about that. I will answer you there. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, WPBakery is a supported and compatible plugin with our theme, and we do not plan to drop this support. You can keep using it. Note that it is always suggested to create regular backups, especially before big changes. I suggest using the Duplicat…
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Hello, Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I opened your single product template, and duplicated sections were present there: https://forum.muffingroup.com/betheme/uploads/003/82FDL0D687T1.png I removed all sections except the first two, and the product display is correct now. Best regards
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I tried to log in again to your website to record a video for you, but login credentials do not work anymore: https://forum.muffingroup.com/betheme/uploads/774/PTGUQWORBEEF.png I changed location to Romania. I'm sorry, but disabling plugins separate…
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A bug in theme files occurred during one of the latest updates. Best regards
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We work from Monday to Friday and send answers thrice daily: at 12 PM, 2 PM, and 4 PM, and once on Saturday morning. I did not answer your question because you did not attach a link to your website or screenshots showing your issue. Please send thes…
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We have corrected it on your website, and this fix will also be included in the upcoming update. Please check it out. Best regards
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Hi, I do not know what slider you want to create exactly, so please check the following video tutorials: https://support.muffingroup.com/video-tutorials/custom-post-type-slider-built-with-query-loops-and-dynamic-data/ https://support.muffingroup.com…
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Is this what you wanted to achieve?: https://forum.muffingroup.com/betheme/uploads/761/APMKHY19EWG3.png Best regards
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On this page, all content is made with Elementor: https://forum.muffingroup.com/betheme/uploads/924/080WKT8A0PFD.png So you must remove it from this builder. Best regards
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That is right. You must create the menu manually. Query Loop will not work for that as the menu element must be used to replace main menu after opening submenu. Best regards
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Hi, I do not know what you refer to. Please attach a screenshot showing your problem. Thanks
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I disabled all plugins except the ones we support at once. To find which is the root cause you must disable them one by one. Best regards
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Hi, Unfortunately, there is no option to create custom arrows. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Do you currently have any animations assigned to these elements? I do not see any animation, and everything loads. Best regards
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I received your private message, but it does not have admin rights, and I could not check anything. Please change this user's privileges to admin. Thanks
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To change to BeBuilder, you must install this demo again, but in the installation process, choose BeBuilder, not Elementor. Anyway, you should update your PHP version and ask your hosting provider to adjust server configuration: https://forum.muffin…
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You sent an incomplete message as you sent FTP access only, without WP dashboard access. Please send another message with all the needed information. Thanks
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My apologies; I thought it only referred to users who were not logged in. One of your plugins is the root cause. I disabled all except the ones we support, and everything works as it should. https://support.muffingroup.com/documentation/bundled-plug…
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Hi, No, you do not have to buy another license. All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or …