Phil
Phil
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- Phil
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, I cannot guarantee that it will work. Also, we cannot recommend any plugins other than the ones we support. Y…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Do you have any example showing what you want to achieve exactly? BTW I just noticed that you are using a regular background. Grandient is here: https://forum.muffingroup.com/betheme/uploads/882/4VP01TUDUGB5.png Best regards
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It was released yesterday, so you can check it before we release it. Best regards
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You have an ancient version of Slider Revolution: https://forum.muffingroup.com/betheme/uploads/013/3DSQTIIR3NRR.png It caused this error. We adjusted the theme files, and now the WP dashboard loads correctly. Anyway, we always suggest keeping plugi…
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When one word is too long, it does not go to the second line, and that is why it moves under the button. You can use the following CSS code to move the button to the second line and prevent such a situation: .offer_thumb_ul .offer_thumb_li .desc_wra…
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Hi, Please disable the Classic Editor plugin and check if the problem persists. Thanks
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What you found is an ancient topic. It never worked this way. Unfortunately, I do not know where Pablo took this information from. It is hard to implement from the technical side. Best regards
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Thanks for the clarification. Try the following CSS code: .mcb-item-portfolio-inner .mcb-column-inner{ margin-left: 0!important; margin-right: 0!important; } .mcb-item-portfolio-inner .mcb-column-inner .reset, .mcb-item-portfolio-inner .portfolio_…
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Hi, Quick Fact element does not handle such separators, and there is no option to achieve that unfortunately. Best regards
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I have edited hosts file, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/479/LUUGJNRJU9HY.png Please resend them, but ensure that they are correct. Thanks
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Hi, You can use Export/Import option from Betheme -> Theme options -> Backup & Reset -> Backup & Reset: https://forum.muffingroup.com/betheme/uploads/659/Y83FJG3H4SY8.png Note that it works only for the theme options. If you want to…
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Again it displays centered for me 😅 https://forum.muffingroup.com/betheme/uploads/591/HY8SLYZ95OZA.png Did you clear your cache? Best regards
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Hi @quauhtlimtz, There is no option to assign conditions to a specific page directly in the template. You must set it up as I showed in my previous message. Best regards
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I do not know what changes you have in your child theme, and our policy states that our support does cover changes in child theme. https://support.muffingroup.com/documentation/installation-updates/#child-theme You should contact your web developer …
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, and check if you have mobile padding set there, and if you do not have it disabled for mobile: https://forum.muffingroup.com/betheme/uploads/030/Y7TKES2GXNXS.png https://f…
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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Hi, Please go to Betheme -> Theme options -> Backup & Reset -> History, and restore theme options from there: https://forum.muffingroup.com/betheme/uploads/849/U7H1YCLVCFZA.png Best regards
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These two blocks are in different level in HTML structure and it is impossible to do what you need. As a workaround with a CSS this box can be completely hidden on a product page. Best regards
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I noticed that you are using Chrome, and for the video I recorded, I used Firefox, so I checked that again today with Chrome, but it worked correctly there as well. In your video, I can see that you have some browser extensions, and that is the only…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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No, I did not get anything. Did you attach a link to this forum discussion? Best regards
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Yes, that is right. You should create it through Products -> Attributes with a slug in Latin. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Can you please point out what you are referring to exactly? I don't want to misunderstand you. Best regards
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Hi, You are using Clients element, while you should use Clients Slider instead: https://forum.muffingroup.com/betheme/uploads/863/05TDFNKJW336.png Best regards
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Hi, You must go to Appearance -> Menus, edit your menu and add your website URL before an ID. It should look like this: https://www.atlaschill.co.za/#pricing. Best regards
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I have updated Betheme to the newest version and these dots are gone. Please check it out. Best regards
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The problem is the name of your variation: https://forum.muffingroup.com/betheme/uploads/244/ZI3CDFMR97CB.png When I changed the Latin text, it worked properly. It will work properly when you create attributes through Products -> Attributes and s…