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Phil

Phil

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Phil
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  • Hi, It is because sticky menu button option enabled: https://forum.muffingroup.com/betheme/uploads/263/EN2RUQL711XS.png Disable it, and it should be correct. Best regards
    in Mobile menu not changing Comment by Phil October 2024
  • Hi, You can set the Footer template for a particular page in the Page Options: https://forum.muffingroup.com/betheme/uploads/526/6K21EQBRFU9R.png Best regards
    in Different footers Comment by Phil October 2024
  • ACF dynamic data does not work for arrays, only for basic fields. I changed field settings from Image Array to Image URL, and it loads correctly: https://forum.muffingroup.com/betheme/uploads/768/WLEBT9JE7ECO.png https://forum.muffingroup.com/bethem…
    in ACF image fields Comment by Phil October 2024
  • What about my first question from the previous message? I used Browserstack to be able to change the location to Romania, and everything works correctly for me: https://forum.muffingroup.com/betheme/uploads/079/RGQYWAQHFRGT.zip Best regards
    in Please help my problem Comment by Phil October 2024
  • Hi, Please check if your URL settings in WordPress are correct. See the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Background of global section does not appear on page Comment by Phil October 2024
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in How to change sticky header/menu Comment by Phil October 2024
  • It does not work because it is a term. I contacted the dev team and confirmed that ACF dynamic data works only for posts but not for terms. Just like showed in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-cu…
    in Issues with Photo Box and ACF in Wrap Loop Comment by Phil October 2024
  • Did you test it for a while with all plugins disabled but Woocommerce? I tried to check your website, but the checkout fields look different for me: https://forum.muffingroup.com/betheme/uploads/888/070CTR16GR52.png Best regards
    in Please help my problem Comment by Phil October 2024
  • This forum does not have such functionality, and it was always resolved in this way. I received your private message. Can you tell me which page has these custom fields? Best regards
    in ACF image fields Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Issues with missing responsive options and elements in WPBakery after BeTheme installation Comment by Phil October 2024
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in Comming soon Comment by Phil October 2024
  • Hi, No, unfortunately there is no option for that. Best regards
    in Template Import Comment by Phil October 2024
  • Hi, It is an archive page, and there is information that single page import does not work for archives. https://forum.muffingroup.com/betheme/uploads/630/LTYNJYP5JN4W.png Best regards
    in Single page import not working Comment by Phil October 2024
  • Hi, There is one the same license for child and parent themes. The registration process does not differ if you are using child theme or not. https://support.muffingroup.com/documentation/installation-updates/#theme-registration Best regards
    in Child Theme and Parent Theme License Comment by Phil October 2024
  • Hello, 1) You must create another header template, assign it to the entire website, and assign the current one only to the home page. If you are using our Header Builder, you can assign template to particular page through Page Options. https://forum…
    in How to Use Same Header Comment by Phil October 2024
  • Hi, You should contact your graphic designer regarding this. The only way I can help is the following video tutorial I found: https://youtu.be/m0Dk0jMilm0?si=7JyK9fumfp4xauYh Best regards
    in Estate 4 theme scrolling text effect Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in I can't install theme Comment by Phil October 2024
  • Hi, The offer slider element is not suitable for such constructions. You should put there rather a simple test with minor modifications. However, it should work better when you recreate Offer slider with Query Loop. https://www.youtube.com/watch?v=m…
    in MailChimp errors while using Offer slider in betheme Comment by Phil October 2024
  • Sorry, but you wrote beyond my working time. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the…
    in site is crashing Comment by Phil October 2024
  • Hey, I received your private message with credentials but they do not work: https://forum.muffingroup.com/betheme/uploads/440/F5DQJ968U543.png Please send another message with working credentials. Thanks
    in duplicate content？ Comment by Phil October 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Please help my problem Comment by Phil October 2024
  • Hello, 1) See the following video tutorial: https://youtu.be/OQ62reV6pUw?si=Yv2wUy6F0IHv2FD7 2) You can use the Shop template to add space at the top. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-cu…
    in https://www.appraisapp.com/shop/ Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Elementor do not work Comment by Phil October 2024
  • Hi, 1) Go to Betheme -> Tools, use Regenerate Thumbnails, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/656/N8BRWEUCXV8R.png 2) Are you sure this text is correctly placed in the Footer Widgets? Best regards
    in Images not lining up Comment by Phil October 2024
  • We have corrected it. Please check it out. Best regards
    in Sidebar menu search icon Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to delete the footer? Comment by Phil October 2024
  • Hi, You can try the following WooCommerce shortcode: https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#product-page Best regards
    in Possible to include parts of single product page on homepage Comment by Phil October 2024
  • Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ https://css-tricks.com/snippets/css/a-guide-to-flexbox/ Best regards
    in Alignment of elements inside a box Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in ACF image fields Comment by Phil October 2024
  • This means that it is not a Betheme-related problem. It would be best if you contacted WooCommerce support regarding this. Best regard
    in Issue with WooCommerce Product Reviews Not Displaying Comment by Phil October 2024
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