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Phil

Phil

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Phil
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  • It can be done with a custom CSS code. Do you need help with writing that? Best regards
    in Blog Post Linking and Template Issues Comment by Phil October 2024
  • We received your private message and are checking that. I will let you know when we find anything. Best regards
    in Issue with BeTheme showing incorrect sliders in WordPress Multisite Comment by Phil October 2024
  • We received your private message and are checking that. I will let you know when we find anything. Best regards
    in Sidebar menu search icon Comment by Phil October 2024
  • Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develope…
    in How I can change the URL for pagination pages Comment by Phil October 2024
  • Hi, See the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
    in Automatic Testimonials Scrolling Comment by Phil October 2024
  • You added widgets but did not configure them. https://forum.muffingroup.com/betheme/uploads/938/B1JWT4T7D8S3.png They work as soon as you set it up: https://forum.muffingroup.com/betheme/uploads/081/U4CIFRNURGI2.png https://forum.muffingroup.com/bet…
    in Store attribute filter does not appear in store. Comment by Phil October 2024
  • 1) Sometimes, it might take a while, but from my observations, it is usually no longer than a day. https://developers.facebook.com/tools/debug/ 2) You have a tablet view active. When set like this, the mobile view takes its style from the tablet. Di…
    in Color Comment by Phil October 2024
  • To see a preview made with BeBuilder, you must use the BeBuilder preview option. Developer interface layout: https://forum.muffingroup.com/betheme/uploads/557/1VPFOED9ROCC.png Default interface layout: https://forum.muffingroup.com/betheme/uploads/2…
    in Problem with single product template of prebuilt website Cosmetic3 Comment by Phil October 2024
  • The following modification in your WP config was the root cause: https://forum.muffingroup.com/betheme/uploads/049/QP6NDY7E5ZFP.png After commenting it out, styles work properly. Best regards
    in Problems whith Be Builder Comment by Phil October 2024
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first (including domain name change), head to thi…
    in Registration domain and issues on licenses Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Subscript not working in Helper title field Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in THE WEBSITE DOES NOT WORK Comment by Phil October 2024
  • 1) It is an Open Graph image. You can change it in Betheme -> Theme options -> SEO for the entire website: https://forum.muffingroup.com/betheme/uploads/588/YP2I58CFE37R.png Or for a particular page in Page Options: https://forum.muffingroup.c…
    in Color Comment by Phil October 2024
  • 1) Add to cart button does not appear because you have Catalogue mode enabled in theme options: https://forum.muffingroup.com/betheme/uploads/602/OUUUIIOW09J2.png Please disable it. This option is available in Betheme -> Theme options -> Shop …
    in BeTheme Product template does not show price and "add to cart" button Comment by Phil October 2024
  • You did not attach the FTP host address. I tried using the website address, but it did not work. https://forum.muffingroup.com/betheme/uploads/461/OGLL2HUAUBAE.png Please send another message with complete and working credentials. Thanks
    in An error occurred while processing, please check XHR in the JS console for more informations Comment by Phil October 2024
  • I received your credentials, but as I already mentioned in my previous message, it was resolved in the lastest update. Please update your Betheme. Best regards
    in Using multiple sliders breaks next/prev button Comment by Phil October 2024
  • Hi, Please provide more details. Which pre-built website did you try to import? Does it hang or go through the whole import process, but nothing appears? Does your server meet theme requirements? Check System Status: https://forum.muffingroup.com/be…
    in Pre-Built Website not importing Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Latest update broke website Comment by Phil October 2024
  • Hi, About the sidebar creation, see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ But there is no option to highlight the current category. Best regards
    in products categories list Comment by Phil October 2024
  • 1) The description will disappear when you remove the description from your products. 2) Comments can be deactivated in WooCommerce -> Settings -> Products by disabling "Enable product reviews". https://forum.muffingroup.com/betheme/…
    in Elementor do not work Comment by Phil October 2024
  • Hello, You must have three wraps. The ones on the sides must be equal (e.g., 10% width or anything else that suits you), and in the middle one, you must set horizontal positioning to the center: https://forum.muffingroup.com/betheme/uploads/806/0VXW…
    in Move Logo to Center on Mobile in Header Comment by Phil October 2024
  • Hi, Every element in BeBuilder has a default margin-bottom set, which is equally 40px. Edit the heading element and set the bottom margin to zero. https://forum.muffingroup.com/betheme/uploads/742/IPV2SWMB4YBS.png Best regards
    in wrap content position Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Toggle, Accordion and others don't work Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Countdown element not working Comment by Phil October 2024
  • It should look like this: https://forum.muffingroup.com/betheme/uploads/348/TA2FU47GHM90.png To check why it look differently for you please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right sid…
    in sticky header logo and header template Comment by Phil October 2024
  • Hi, We're sorry, but we did not test any plugin for search with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Search function Comment by Phil October 2024
  • Hi, I do not see the problem you mentioned at the beginning, so I assume you handled it. Regarding space at the top, please edit this page with BeBuilder, and add section with a spacer element. Best regards
    in Blog Post Linking and Template Issues Comment by Phil October 2024
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ Best regards
    in Transform Page to OnePager Comment by Phil October 2024
  • We have corrected it on your website. Please check it out. Best regards
    in Problem with single product template of prebuilt website Cosmetic3 Comment by Phil October 2024
  • It should be correct now. Please check it out. Best regards
    in Section loop slider always shows column + 1 items. Comment by Phil October 2024
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