Phil
Phil
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- Phil
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Comments
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Hi, Column Text is an element, and elements cannot be placed inside each other, only into wraps. Anyway, I do not understand what you need to achieve. Can you explain that in more detail, please? Thanks
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The box-shadow must be done with a custom CSS code. If you send a link to your website, I can help you prepare it. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thanks for the clarification; I was able to reproduce that. Please use the following CSS code: .logo-overflow #Top_bar #logo img { max-height: 120px !important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best reg…
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Hi, Please attach a screenshot showing what is wrong. I do not know how your website is supposed to look. Thanks
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Hi, Thanks for reporting. I have passed it to the dev team and we will correct it in the upcoming update. Best regards
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We checked that and even a simple echo does not display on a website: https://forum.muffingroup.com/betheme/uploads/933/CJOXK315NND8.png https://forum.muffingroup.com/betheme/uploads/417/ZRC6E8ENITIW.png https://forum.muffingroup.com/betheme/uploads…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Do you have the newest version of Betheme installed? If not, update it, and check if problem persits. Please also remember to always attach a link to your website. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, 1) You must create two templates. One for the main shop page, which will display product categories with the Shop Categories element, and the second template with the Shop products element. The first template must be assigned to "Shop"…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Are there any particular steps to reproduce this issue? I was not able to achieve that on my PC. Tested with Firefox and Chrome. Please check if the same thing happens on other browsers or in incognito mode. Best regards
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Hi, To achieve the effect shown in an example, use the Transform on hover: https://forum.muffingroup.com/betheme/uploads/156/UEQP79HPG4MX.png Best regards
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Hi, Sorry, but I quite do not understand. Please explain your issue in more detail. Thanks
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Hi, Please see the following article: https://support.muffingroup.com/faq/slider-revolution-is-not-showing-up-on-mobile-devices/ Best regards
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That is weird, as the changes we made through FTP did not reflect the live website. We will take a second look at this. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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But there is no {caption} dynamic data. It does not exist in Betheme. You should put regular text there, not dynamic data. Best regards
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I checked your website with Safari, and the variations work properly. See the following video: https://forum.muffingroup.com/betheme/uploads/969/RDHGPBW005MJ.zip Are there any particular steps to reproduce your issue? Best regards
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Hi, There is such dynamic data as {caption}. In the Caption field you are suppose to put the text you want to display. https://forum.muffingroup.com/betheme/uploads/036/C1FF7K3IFKLP.png Best regards
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Thanks for the clarification. We need to investigate it further, and we need access to FTP. Please send it as you did with WP dashboard access, and remember to attach a link to this forum discussion. Best regards
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Thank you for the link, but I do not see any answer about disabling plugins and child theme. Did you try that? Did it help? Please also share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffin…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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The theme does not change anything by itself. Most probably, one of the plugins you are using is the root cause. I suggest disabling all of unsupported ones (especially the ones for cache), and check if these problems persists without them. You can …
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I'm sorry, but I did not ask to install a cache plugin but to purge the server cache. Installing a plugin will not be useful here. Contact your hosting provider and ask to purge the server cache. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please see the following link: https://muffingroup.com/betheme/features/custom-icons/ There, you will find out how to upload custom icons. Best regards