Phil
Phil
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- Phil
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You have extremely low limits set on your website, and that could be the reason why it happened: https://forum.muffingroup.com/betheme/uploads/065/R492F7R5O9UN.png Contact your hosting provider and ask them to increase these values to the recommende…
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I have added CSS to your theme options o correct that. We will implement a fix for that in upcoming updates. Best regards
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Where are you editing the content, in the BeBuilder or in WP Editor? Editing in WP Editor will not update content in BeBuilder. These are two independent instances. You must edit content in BeBuilder and use the Builder -> SEO option again. Best…
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Hi, Sorry, but this is not telling me much. Where does this error appear? When does it appear? You did not attach any links to your website. Please explain your issue in more detail and attach a link to your website. Before, please also follow the s…
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None of what you sent refers to Betheme. I suggest disabling all of your plugins to check if the problem persists. Best regards
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I do not know what you are talking about. All icons available in Betheme are included in the theme package, so they have already been put on your server. Did you contact your hosting provider to enable the CORS library? Best regards
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We need your FTP access as well. Please send it as you did with WP dashboard access. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Adjusting a Footer that uses widgets might be complex. I highly recommend using our Footer Builder, which you can adjust in any way you want. https://support.muffingroup.com/video-tutorials/footer-builder/ Best regards
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1) Did you try some other SVGs from different source? You can download it from one of our demos and check if this one opens correctly. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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I wanted to check it with PageSpeed to examine this more closely, but as it is password-protected, it does not display anything. If you do not want to disable it please send us the WordPress dashboard access privately through the contact form, which…
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Hi, It is a sidebar menu template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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1) Do you have SVG file upload enabled in Theme options? https://forum.muffingroup.com/betheme/uploads/365/KYFVIP0IUKVF.png Are you sure that your SVGs are generated properly? Where do you get them? Did you try other SVGs? 2) Yes, it is possible. Se…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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My apologies, I do not know how I overlooked that. This is how it looks for me in the resolution you presented on the screenshot: https://forum.muffingroup.com/betheme/uploads/534/C2IYIPD1GULI.png Should I proceed any extra steps to reproduce that? …
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I received your message with the credentials, but now I do not see this space: https://forum.muffingroup.com/betheme/uploads/844/G788WPBEKMP4.png Did you clear the cache or handle it? Best regards
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Our post template and WP templates are not the same thing. If you want to assign a Betheme post template to all posts, edit it, and use the conditions: https://forum.muffingroup.com/betheme/uploads/654/7SBSSY2YESEY.png Best regards
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Please check your post template now. https://forum.muffingroup.com/betheme/uploads/345/YFD1XZ74I0DZ.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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It is hard to determine. It could be one of your plugins, or some severe tool that caused that, but I cannot assure you that. Best regards
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Thanks
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I am happy to see that you found the root cause. Is there anything else I can assist you with? Best regards
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Hi, Try the following CSS code: .admin-bar.mfn-header-scrolled .mfn-header-tmpl:not(.mfn-header-tmpl-default) { margin-top: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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If the option that Albert mentioned does not work for you, it means that the plugin for forms you are using has its own styling and you must contact the plugin author and ask how to change that. Best regards
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Please let me know if you notice any steps to reproduce this issue. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, When you make modifications to the page content, you must use Builder -> SEO option again. It will overwrite the previously generated content. https://support.muffingroup.com/faq/builder-seo/ Best regards