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Phil

Phil

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Phil
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  • I placed a CSS fix to your theme options. We will also correct it in the upcoming update. Best regards
  • You probably updated your Betheme, but update with this fix was not released yet. We have corrected it again on your website, and the update with this fix is the upcoming one. Best regards
  • In the link you have sent the bottom space is present because you do not have enough content on this page. Also the link you have sent does not look like the image you attached. https://forum.muffingroup.com/betheme/uploads/142/URB831T1ZLR1.png Best…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, We do not have such a feature in our theme. It can be done with a custom CSS/JS script, but we do not provide help with such customizations. However, your web developer should be able to help you with that, and there are some tutorials online sh…
  • The new credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/964/2JSQJ0YFRLG5.png Did you check them before sending? Best regards
  • I can only suggest removing your modifications one by one to find the root cause. In the link I have sent you can read: https://forum.muffingroup.com/betheme/uploads/309/9Q4GZYDVLZTO.png Best regards
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • The Free delivery text displays because multiple countries are available for delivery. In such a situation, WooCommerce returns the same result as when shipping is free. Unfortunately there is no solution to that at the moment. I can recommend a wor…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • A child theme is when you want to make modifications to the files without losing them after an update. It means that modifications in the files that you or your web developer added causes this layout shift. It is not a Betheme issue. https://support…
  • Hi, Sorry, but I quite do not understand. How do you want to delete the Slider Revolution without removing the slider? Best regards
  • You can use Query Loop for that and set Offset to it. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf https://forum.muffingroup.com/betheme/uploads/153/5CEIRWX8XBWH.png Best regards
  • No, we do not have any video tutorial because it has to be done by some graphic program. Anyway, you should find some tutorials online. Best regards
  • Go to Betheme -> Theme options -> Responsive -> Header, and set the header height to zero. https://forum.muffingroup.com/betheme/uploads/118/CWHTDUMWKJA5.png Best regards
  • The links you have sent are not working: https://forum.muffingroup.com/betheme/uploads/073/YB1NPF3TUM6M.png Can you also tell me which pre-built sections you used? Best regards
  • 1) Try the following CSS code: .shop_categories .products .product-category img{  min-height: 445px;  object-fit: cover; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Edit the post page, and set the Style to Builder…
  • Use the CSS code from below, and we will take a second look at why it is happening. .single-product .tab-description section{  width: 100%; } Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Did you change the WP dashboard access in the meantime? I can no longer log in. https://forum.muffingroup.com/betheme/uploads/791/9R9KB12JJAKX.png Best regards
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hi, To display products of your choice, you must use the WooCommerce shortcode and set product IDs within it. https://woocommerce.com/document/woocommerce-shortcodes/products/ Best regards
  • Hi, Can you please attach a link to the page with this element? Best regards
  • You would have to create a copy of your website with a Duplicator plugin on a staging domain, and use Export/import feature to copy the content. https://wordpress.org/plugins/duplicator/ https://support.muffingroup.com/how-to/how-to-set-up-betheme-s…
  • 1) Can you explain in more detail to which border you refer to, please? It would help if you attach a screenshot showing that. 2) You can create a staging domain to download and text pre-built websites. https://support.muffingroup.com/how-to/how-to-…
  • Hi, To choose seperate header templates on different pages, you must choose them in the Page Options. https://forum.muffingroup.com/betheme/uploads/183/42FVVYCEC0FR.png Best regards
  • Does it still happens for you? Can you attach a link to a product with that problem, please? Thanks
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