Phil
Phil
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- Phil
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Comments
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Hi, Sorry, but I am not sure what you are referring to exactly. Please explain in more detail what is your goal. Thanks
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Hi, 1) Please go to Appearance -> Menus, and check if you do not have a separate menu for mobile display that have these wrong links set for menu items. https://forum.muffingroup.com/betheme/uploads/648/4LW7H47C0040.png 2) Go to Betheme -> The…
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Please use the following CSS code and check if the problem persists: .woocommerce-checkout #wcpay-express-checkout-button-separator{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Your permalinks are set to Plain. https://forum.muffingroup.com/betheme/uploads/693/9RAKEU8QXI2F.png Please change it to any other, e.g Post name, and recheck this. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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On another topic, I sent you the CSS code to show the icon when hovering for a button. Please replace it with the following one: .mcb-item-button-inner .button i{ display: none; } .mcb-item-button-inner .button:hover i{ display: block; } It affect…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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One of your plugins is the root cause. I have disabled all of your plugins and global sections works as they should. https://forum.muffingroup.com/betheme/uploads/250/2ATIALHTPJ26.png https://forum.muffingroup.com/betheme/uploads/469/BE27XEF70S66.pn…
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Hi, I have not received any message from you yet. Did you send the WP dashboard credentials and a link to this forum discussion? Best regards
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The fact that in templates BeBuilder, the PHPINFO file appears means that you have something misconfigured, probably within .htaccess. As I mentioned in my previous message, please contact your hosting provider regarding this. Best regards
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Hello, Please see the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
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If you have possibility you can send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to thi…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
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You are welcome. Can I help you with anything else? Best regards
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I am happy to see that. If you have any other questions or problems, please let us know. Best regards
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Hello, Unfortunately, there is no setting for that. If you would like to see such a feature in future updates, let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best …
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I still haven't been able to reproduce this issue, so it's hard for me to tell what could be wrong. However, I can see that things can still be improved to increase the website loading speed. https://pagespeed.web.dev/analysis/https-bowietutoring-co…
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Hi, You are in the right place. Please do not create a duplicate topic regarding the same problem. You contacted us outside our working hours, so we could not answer you. I will continue in the following topic: https://forum.muffingroup.com/betheme/…
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Hello, You can do it right here or thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, That is not how templates work. Dynamic data should be used in the Video ID field. Otherwise, the same video will show on all posts, just like you showed in the video. However, the Video element does not parse Dynamic data yet, so to adjust it, …
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As I mentioned before you should not remove anything, but have two elements at once which one is visible on desktop and one on mobile. Anyway, I am happy to see that you handled it another way. Best regards
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Hi, I do not see ToC in the link you sent. Did you remove it? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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The CF7 button cannot have an icon, so it is not possible to do that there, unfortunately. Best regards
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Hi, Neither our theme nor basic WooCommerce has such an option. For that, you must use external plugins, but we cannot recommend any others except the ones we support: https://support.muffingroup.com/changelog/ Best regards
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Hi, We provide support in English only. Please rewrite your message in English. Thanks
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Hi, It did not happen over the update. You activated keyboard support in Betheme -> Theme options -> Accessibility. If you do not want this border, disable keyboard support. https://forum.muffingroup.com/betheme/uploads/921/SQ4RC075L7M8.png Be…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks