Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Are there any steps to reproduce your problem? I checked your website, and it works correctly for me. I have uploaded a video showing that into your media library: https://forum.muffingroup.com/betheme/uploads/503/7RH1ZUDKP82B.png Best regards
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Did you contact the W3 Total Cache support regarding your problems? If not, please do that. Thanks
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Did you try disabling the plugins? I suggest doing that one by one to see which is the culprit. Best regardds
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Hi, You can choose a slider for a page in two places in the Page Options. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/565/B83B3AEQVLZZ.png As you can see here, you can set up this slider under the Slider Revolution dr…
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Hi, Are there any steps to reproduce your issue? I checked it, and the logo appears correctly: https://forum.muffingroup.com/betheme/uploads/512/YVY8DVKUPYD7.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Global -> Buttons, and check if the Hover animation time value is correct: https://forum.muffingroup.com/betheme/uploads/353/QOJ53K8BVXMG.png Try to set it again, e.g., 0.3, 0.4, or something lik…
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1) I did not notice that your content is not entirely white. So, instead, try the #fcfcfc color. 2) Try the following CSS code: #Top_bar{ top: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ 2) You can use the Toggle element for that: https://muffingroup.com/betheme/elements/toggle/ Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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I am happy I could help. Can I help you with anything else? Best regards
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No worries. I am always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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It would be best if you contact the plugin author for that. I do not know if the CSS I prepared for you will break something else or stop working at some point between updates. The plugin author knows best what custom CSS will be safe for you. Best…
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Go to WooCommerce -> Settings -> Advanced, and ensure that you have a proper cart page assigned there: https://forum.muffingroup.com/betheme/uploads/221/2F4ILTCV4ALC.png Best regard
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Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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You must edit your header template and use responsive settings to hide menu on mobile and show hamburger menu. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ https://support.muffingroup.com/video-tutorials/show-hide…
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I can see that you have many pending updates. Before I proceed with checking that, please update all plugins and Betheme and check if the problem persists. If this will not help, let me know, and I will get back to this. As your website has undergon…
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Hi @Driddl, We provide this forum in English, so please rewrite your message in English. Also, it is an old topic, and it would be best if you create a new discussion with a description of your problem. Best regards
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Hi, Edit the menu element and change the color of the animation in the Style tab under Animation: https://forum.muffingroup.com/betheme/uploads/359/SLAYHLBAP0GO.png Best regards
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You did not update the colors in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/682/GY2MW6UFMRYF.png Please head there and adjust the button styles. Thanks
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Sorry it takes a little longer, and we are still working on that. Best regards
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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There is a CSS that causes it: https://forum.muffingroup.com/betheme/uploads/075/E79LND7KS2BS.png With these CSS disabled, the view is correct: https://forum.muffingroup.com/betheme/uploads/208/L6KOOXJF8G02.png If you do not recognize where they com…
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I disabled all in bulk except the ones we support. I have sent a list of supported plugins in my previous message. Best regards
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Thank you it works now. I checked the loading time, and it is still not close to 45 seconds: https://forum.muffingroup.com/betheme/uploads/144/QB42WNPI6ZAK.png And yes, BeBuilder (Live) does not load, but it is because one of your active plugins. Af…
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Your URLs in WP settings differ, and it causes this issue: https://forum.muffingroup.com/betheme/uploads/445/SA7UR8717QF5.png They must be the same. Best regards
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Always happy to help. I am waiting for your new message. 🙂 Best regards
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Unfortunately, we do not have direct contact with the plugin author, so you must contact them. However, if you explain your issue and attach a link to this discussion, they should be able to help you with that. Please note that it is not advertising…