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Phil

Phil

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Phil
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  • 1) If you want to display images only, then replace the element in the Query Loop with the image element. 2) I do not see this space from your screenshot on the pre-built website. Please provide a link to a page with it. Best regards
  • Hi, Please edit your shop template and ensure that you do not have Full width option enabled. https://forum.muffingroup.com/betheme/uploads/860/O9ARFLEDDED3.png Best regards
  • Go to Betheme -> Theme options -> Responsive -> Header, ensure that you have Default style selected, and choose Action button position to Top bar. https://forum.muffingroup.com/betheme/uploads/036/EWF4W8BCXXMC.png https://forum.muffingroup.…
  • Hello, If you want to have the whole menu item clickable, please head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There, you will find instructions on how to achieve that. Thanks
  • Hi, Did you set this page template to Portfolio? https://forum.muffingroup.com/betheme/uploads/137/M55JHP8WNPZH.png Best regards
  • Hi, These are sections set to Full screen, background image, size set to cover and fixed background attachment. https://forum.muffingroup.com/betheme/uploads/306/5DB9SCI81PPT.png https://forum.muffingroup.com/betheme/uploads/623/K3BRQK0JDEAH.png Bes…
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
  • Do not remove anything. Use responsive visibility options to show one menu on mobile and another on desktop. I sent you a video showing responsive editing. Did you watch it? Here is an example: https://forum.muffingroup.com/betheme/uploads/874/PHK0…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Do you mean this number?: https://forum.muffingroup.com/betheme/uploads/429/1PV03E80G9C1.png If yes, edit the header template and the element with the phone number, and add the phone number in the link field: https://forum.muffingroup.com/bethem…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, check the following video tutorial: https://support.muffingroup.com/video-t…
  • Hi, You must create some pages. https://forum.muffingroup.com/betheme/uploads/401/Q9CRQ2FHPA7H.png Also, assigns the newly created page as a home page in WP settings. https://forum.muffingroup.com/betheme/uploads/940/VA5R70QMIDQ2.png Best regards
  • Hello, 1) Go to Betheme -> Theme options -> Responsive -> General, and Enable section parallax for mobile: https://forum.muffingroup.com/betheme/uploads/541/R9B5PP35TQ0C.png 2) Regarding the logo please, turn off all of the plugins, refresh…
  • I have disabled all plugins and re-installed this demo, and it worked properly. Please check it out now. Best regards
  • Use the following CSS code: .section.has-video .section_video .mask{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi @mark-it-thing, We are currently working on improved compatibility with YOAST, but I cannot tell you the ETA for this. At the moment, the Builder -> SEO option must be used, and there is no workaround for that. Also, as I mentioned earlier, Ra…
  • Hi, Can you provide more details, please? Your website displays like this for me: https://forum.muffingroup.com/betheme/uploads/674/D6BCFT4R81Z3.png Best regards
  • Does this problem occur when you disable W3 Total Cache? If yes, it might seem that this plugin setting is misconfigured, and you should contact the plugin author for help adjusting the configuration. If no, please send us the WordPress dashboard an…
  • I have checked that, and on both desktop and mobile, it displays 12 products: https://forum.muffingroup.com/betheme/uploads/463/0JM54F0XDFTE.png https://forum.muffingroup.com/betheme/uploads/487/EB6TH9ZXUM0O.png Should I proceed with any extra step…
  • Hi, Did you do as the message says? Did you check if your code is correct (does not have typos or is not missing anything) or did you contact your hosting provider? Best regards
  • Try the following CSS code instead: html{  overflow: unset; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, I checked the page you mentioned, but I could not notice the problem you described. Are there any steps to reproduce that? Can you record a video showing your problem? Best regards
  • Hi, 1) See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ 2) Your website has under maintenance enabled, so I do not know what video you refer to. Can you disable it for a while? Best re…
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, send us the WordPress dashboard and FTP access privately through t…
  • As I explained in the second paragraph, you had a margin assigned to wrap, which moved the product images element. I have removed this margin, and I suppose you did not recheck the product you sent the screenshot from. I could not find it, but I che…
  • I checked your website and could not replicate this issue. I uploaded a video to your media library showing the steps I proceeded: https://forum.muffingroup.com/betheme/uploads/225/LWMXMMYL9R7Q.png Can you check if I did all the steps properly? Bes…
  • Hi, I checked your website, and BeBuilder loads without disabling WooCommerce: https://forum.muffingroup.com/betheme/uploads/598/3GOJ4VFKQ6ZG.png https://forum.muffingroup.com/betheme/uploads/711/07YFA8ZWZHLJ.png Are there any extra steps to reprodu…
  • None of your products have enough images to show arrows, and if thumbnails do not exceed the width of the product images element, then no arrows will show because there is no need for them. The display from your first screenshot in the previous mess…
  • Hi, The slug has nothing to do with breadcrumbs. Can you explain what exactly you want to achieve, please? Thanks
  • It works this way without a custom shop template but for default layouts. Shop templates are not suitable for such functionality. Anyway, we will think of a way to overcome this. Best regards
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