Phil
Phil
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- Phil
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Hi, From your description, I can see that you have already tried almost all the troubleshooting steps I could think of. The only thing I can suggest is to Enable Scalable Preview in the BeBuilder settings: https://forum.muffingroup.com/betheme/uploa…
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If you attach a link to your website, I can check it out. Best regards
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Hi, You can use the Sidebar Menu Builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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I used both with 2222 and 22 and neither worked. Best regards
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Hi, I have contacted the dev team, and they told me that we will add this solution to our theme in the upcoming update. Thanks for letting us know about that, and providing necessary changes. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
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Hi, I have checked that, and everything works correctly: https://forum.muffingroup.com/betheme/uploads/995/ROEKCZ6MRYTQ.png Are there any steps to reproduce this issue? Best regards
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I could not get through first login: https://forum.muffingroup.com/betheme/uploads/181/HLEF0H3H9XOB.png Are you sure that the credentials you sent are correct? Best regards
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Hi, We provide this forum in English only. Rewrite your question in English, and attach a link to your website and a screenshot showing your problem. Thanks
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Hi, Sorry, but I do not understand what you mean by "rap". Can you explain that greater, please? Thanks
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We have corrected it on your website. This correction will also be included in the upcoming update. Best regards
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Hi, Edit your popup and adjust close button settings. https://forum.muffingroup.com/betheme/uploads/635/3NQ9CJCUG50Y.png Best regards
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Images in Slider have pre-defined image sizes. If you want to use images with actual sizes, use Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, You must add the following construction to the Elementor button: class|open-mfn-popup,data-mfnpopup|#mfn-popup-template-ID https://forum.muffingroup.com/betheme/uploads/357/JIHYBJCC500X.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, There is an error in your website source: So, I highly doubt that the update caused this. https://forum.muffingroup.com/betheme/uploads/368/AJZY1HVXEIF1.png Please check your scripts in Betheme -> Theme options -> SEO, and see if you do no…
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The FTP does not work anymore. We tried to correct that, but we could not edit the files. Can you send new credentials, please? Thanks
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1) You can use Indonesian for the attribute name, but slug should be with as I explained earlier: https://forum.muffingroup.com/betheme/uploads/402/XZV5ILNCP3H8.png 2) If you set up attributes directly in the product but did not create it through Pr…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Transparency can be adjusted in Betheme -> Theme options -> GDPR & Cookies -> Design. https://forum.muffingroup.com/betheme/uploads/289/K3T1LAX5CQ8K.png But there is no option to control the height. Best regards
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Hi, 1) You can find a list of compatible plugins under the following link: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility 2) This can be done with a plugin. 3) Header templates can be translated and adjusted on other la…
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1) I did not add a featured image to this post. 2) No, there is no option to add icons to the names of categories. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Do as the message says. Contact us through the contact form provided there. Thanks
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Hi, Please see the following link regarding this: https://support.google.com/webmasters/thread/246228232/favicon-not-updating-on-google-search?hl=en Google Search results are not something Betheme has control over. Also, I can see that your favicon …
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Hi, Our theme does not have such a feature. Best regards