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Phil

Phil

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Phil
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  • The person who manages the mailbox did not forward anything to me. Did you receive any answer from us via email? Best regards
  • Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
  • We have made additional corrections to that. Please check it out. Best regards
  • Hi, We had to update the tool responsible for single-page import on that demo. Try again now. Best regards
  • What you marked with question mark is a Portfolio projects list, and it is not editable via BeBuilder, because its autogenerated list based on the settings from Betheme -> Theme options -> Blog & Portfolio -> Portfolio. Best regards
  • Are you using WooCommerce on your website? I see Woo files loading, but do not see any product, shop, or cart page on your website. https://forum.muffingroup.com/betheme/uploads/500/0NPT7R36XCAM.png If you are not using Woo, disable and remove it fr…
  • Hi, Mega menus do not work on mobile devices. You must add a regular submenu for the mobile menu or customize the mobile sidebar with the builder. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
  • We have corrected it on your website. Please check it out now. Best regards
  • Hi, You can disable it in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/492/I6BN5HRJN102.png Best regards
    in seo in theme Comment by Phil August 2024
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
  • 1) The Classic mobile menu does not have the option to display a second menu. You must change it to the Side slide in Betheme -> Theme options -> Responsive -> Header, and the menu must be assigned as Social Menu Top. https://forum.muffingr…
  • Yes, I mentioned the pre-built website you used here: https://forum.muffingroup.com/betheme/discussion/comment/258718#Comment_258718 This demo was built with BeBuilder, and your home page is made with WP Editor. The demo does not change by itself, a…
  • There is no option to set the display for any resolution you want. In BeBuilder, you have breakpoints: https://forum.muffingroup.com/betheme/uploads/141/Z6N0C4103HK8.png https://forum.muffingroup.com/betheme/uploads/526/NUVJQFDK05B9.png https://foru…
  • Hi, I can see that SR loads correctly: https://forum.muffingroup.com/betheme/uploads/973/DUV5KKV5YP54.png Can you tell me which menu items should have a submenu? Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • You can use the YOAST Duplicate Posts plugin. You can install it through Betheme -> Plugins. https://forum.muffingroup.com/betheme/uploads/374/9N6JAQD1DZLT.png When you install it, you will have to allow this plugin to duplicate templates. https:…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • It seems to be a problem with your license key. It should not look like this: https://forum.muffingroup.com/betheme/uploads/430/SWE9V4I76D2Z.png The first characters should be visible like here: https://forum.muffingroup.com/betheme/uploads/663/1WAP…
  • Your server does not have gzdecode or file_get_contents functions active/appropriately configured. Please contact your hosting provider and ask them to take a look at this. After they correct this, the import will work properly. Best regards
  • Try the following CSS code: @media only screen and (min-width:767px){  body:not(.template-slider) #Header{  min-height: 130px!important; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Replace the previous code I have sent with the following one: #Top_bar .menu .menu-item span, #Side_slide .menu .menu-item span{  font-family: 'gravesend-sans', sans-serif!important;  font-weight: 500!important;  font-style: normal!important; } Best…
  • Yes, it should be 755. Anyway, even a simple media upload still does not work: https://forum.muffingroup.com/betheme/uploads/565/N2N3JFV3TYD7.png You must stay in touch with your hosting provider, and they must correct that. Best regards
  • The new credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/027/O0PKMZUGRT1T.png Best regards
  • Sorry, my bad, you are right. Instead of putting span tag there, you can use this CSS code: #Top_bar .menu .menu-item span{  font-family: 'gravesend-sans', sans-serif!important;  font-weight: 500!important;  font-style: normal!important; } Best rega…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Replace the first part of the CSS I have sent with the following one: .mfn-off-canvas-content .wc-block-product-categories-list li{  border-bottom: 1px solid #ddd;  border-right: 1px solid #ddd;  padding: 5px; } Best regards
    in sidebar styl Comment by Phil August 2024
  • Please also try this CSS code: @media only screen and (max-width:767px){  .logo-no-margin #Top_bar .logo{    margin-left: 15px!important;  } } Best regards
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