Phil
Phil
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- Phil
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Comments
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Arrow position values are to large for a mobile display: https://forum.muffingroup.com/betheme/uploads/490/B0H5J91S89YO.png I suggest you to change it to that: https://forum.muffingroup.com/betheme/uploads/566/BNHKD2Q23DBM.png Also, switch the &quo…
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We have corrected it on your website. Please check it out. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You must also update it in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/721/YZCD1Z5NYQVG.png Best regards
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Your server should have an error log so you can contact your hosting provider and ask for it. Best regards
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Hi, Please turn off all of the plugins (except Elementor), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, check if you do not have any caching tool active on your ser…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, No one reported such an issue before you. Is there any pattern when it happens, or does it occur occasionally? Did you check if the same thing happens when you switch to another theme? Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Send…
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I have received your private message, but it does not have an FTP host address. Please send another message including that. Thanks
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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No, I haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the required i…
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https://forum.muffingroup.com/betheme/discussion/comment/258634#Comment_258634 Yes, I know, but I must check your website, not the demo. https://forum.muffingroup.com/betheme/discussion/comment/258635#Comment_258635 Please send us the WordPress dash…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, We had to update the tool responsible for single-page import on that demo. Please try again now. Best regards
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
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I am happy to see that you managed to solve that. Is there anything else I can help you with? Best regards
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1) Removing this gap requires writing a custom CSS code. I can help you with that, but I will need a link to your website. 2) Custom CSS code is also required for further customization of sidebar. Best regards
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If it is one of the plugins we do not support, we cannot take responsibility for it. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/348/VQ65Q474KVYR.png Activate your plugins individually to find the culprit, and i…
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, Sorry, but I do not know what icons you refer to. Can you explain in more detail that? It would help if you attach screenshot showing that. Thanks
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, You must contact the owner of the website to know who created this website. Best regards
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards