Phil
Phil
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- Phil
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Hi, It is an archive page. There is information that single-page import do not work on archives. https://forum.muffingroup.com/betheme/uploads/701/AARWE52TK59F.png You can find settings for shop in Betheme -> Theme options -> Shop. Best regar…
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You wrote beyond our working time, so I could not answer you. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some other theme like Twenty Twenty-Four, and see if the same thing happens …
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Do you not remember which files you edited? We do not see any unclosed tags in our theme files, so we do not know what you refer to. Best regards
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Please check if you do not have the option "The content" in the Page options set to Hide. If it is, change it to Show. https://forum.muffingroup.com/betheme/uploads/222/BFA62TKB0R6H.png Also, check if you do not have the template changed i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please use the following CSS code for now: .header-stack #Top_bar.is-sticky .top_bar_right{ position: relative; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. We will also correct this issue in upcoming updates. …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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It should not be this way. We have corrected it as well. Please check it out. Best regards
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Hi, Please use the following CSS code for now: .header-stack #Top_bar.is-sticky .top_bar_right{ position: relative; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. We will also correct this issue in upcoming updates. …
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Hi, From what you mentioned, it is not a Betheme issue at all. You should contact the plugins author instead. Best regards
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I received your private message, but it does not include a link to your website. Please send another message with complete data. Thanks
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Hi, Yes, I saw it. You wrote beyond our working hours thus we could not answer you. Best regards
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This has to be related to the plugins you are using. As I showed in the results in my previous message, they do not differ no matter if client slider was present or not. Best regards
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I believe that I might not understand your issue fully. Are you able to record a video showing your problem, please? It will surely prevent any confusion. Thanks
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Hi, We are aware of this and are contacting Envato to correct it as soon as possible. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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As I mentioned in my previous message, you can use the single page import to import the post structure. Otherwise you must import the demo again, an remove everything but posts. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
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We have located the source of this issue, but we are still working to correct it. Also, you did not sent FTP access as I asked. Please send it and remember to attach a link to this forum discussion. Thanks
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It is no Clients slider problem. I made two tests of your website. First, with Clients slider: https://forum.muffingroup.com/betheme/uploads/464/9DAPBXB2H5ED.png Second without it: https://forum.muffingroup.com/betheme/uploads/997/3UTDEYTPOHWS.png A…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make y…
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There is no difference between licenses, so yes, I am sure that is due to Cross-Origin as I checked the browser console when opening BeBuilder on your website, and I encountered this problem with other customers. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you attach a screenshot showing what you want to achieve, please? Thanks
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Hi, 1) Global colors can be changed in Betheme -> Theme options -> Colors. Sometimes, pre-built websites set a different color for a particular element, so in this case, the Style tab of the element is being used. https://forum.muffingroup.com…
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I can suggest contacting WooCommerce support regarding this issue. Best regards