Phil
Phil
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- Phil
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That is what I wanted to send you. I am happy to see that you found it. Is there anything else I can help you with? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please go to Betheme -> Theme options -> Search -> Form, change to search shop products only, and see if these problems persist. https://forum.muffingroup.com/betheme/uploads/162/V74IMDYHTUTL.png Best regards
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It is a complex issue and it takes longer for us to locate the culprit. As I mentioned, I will let you know when we found what is causing this. Best regards
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It is due to a mixed content load error. Please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
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If there were, I would happily provide you with documentation about it, but unfortunately, there isn't. Doing this requires file customization as I mentioned before, and if you do not know how to do it, I can only suggest contacting your web develop…
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Hello, 1) The license can be registered/deregistered through Betheme -> Dashboard. 2) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. …
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Hi, I quite do not understand. If your pages were created with BeBuilder, then to edit them you must use BeBuilder, and there will be no content in WP editor. Best regards
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Hi, This text comes from WooCommerce, and the theme does not have an influence on that. You should contact WooCommerce support instead. Best regards
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Hi @ChantalWildschut , Please create a new topic, and send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be t…
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Did you use the option to cache the fonts locally in Betheme -> Theme options -> Performacne? Are you sure you selected the appropriate fonts and weights in Betheme -> Theme options -> Fonts -> Family? Also, I do not see the differenc…
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Hi, What you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how, you should contact your web developer…
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Indeed. I will contact the dev team regarding this. Best regards
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I used the credentials you sent to another topic to check that. There was some misconfiguration in the Menu Burger element, and I had to reset the styles of it, and adjusted its settings. Please check it now. Best regards
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Are there any particular steps to resolve this issue? I have copied an image from the WPML page to a new testing page, translated this page, and it worked correctly. See this link: https://www.crazyfamilyontheroad.com/en/mfn-test-page-en/ Best rega…
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1) On the home page, you have a header made with the Header Builder. If you want to have it on the entire website, you must assign appropriate condition. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 2) You must edit this page …
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Hi, Only these two options should be selected to make popup work: https://forum.muffingroup.com/betheme/uploads/070/AHBD74KQY9OK.png Please remove the class, link target, and content from the link field. https://forum.muffingroup.com/betheme/uploads…
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
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I am happy to see that you found the root cause. Thanks for sharing what the culprit was. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/257208#Comment_257208 I have checked this page and it imports correctly for me. Can you attach screenshot showing your problem, please? https://forum.muffingroup.com/betheme/discussion/comment…
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Hi, If you add an ID to them, they will appear in the navigator: https://forum.muffingroup.com/betheme/uploads/487/CKIIV297P1ST.png Best regards
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Hi, All settings for the Shop Categories element can be seen in the left panel. So, as you can see, there is no option to select particular categories or change the order. For such customization, I suggest using Query Loop: https://www.youtube.com/w…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I am happy to see that you found the root cause. Is there anything else I can help you with? Best regards
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will take a look at this issue. Best regards
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Hi, Set the 0 value to the rest of the fields. Best regards