Phil
Phil
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- Phil
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Hello, 1) Go to Betheme -> Theme options -> Responsive -> General, and Enable section parallax for mobile: https://forum.muffingroup.com/betheme/uploads/541/R9B5PP35TQ0C.png 2) Regarding the logo please, turn off all of the plugins, refresh…
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I have disabled all plugins and re-installed this demo, and it worked properly. Please check it out now. Best regards
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Use the following CSS code: .section.has-video .section_video .mask{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi @mark-it-thing, We are currently working on improved compatibility with YOAST, but I cannot tell you the ETA for this. At the moment, the Builder -> SEO option must be used, and there is no workaround for that. Also, as I mentioned earlier, Ra…
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Hi, Can you provide more details, please? Your website displays like this for me: https://forum.muffingroup.com/betheme/uploads/674/D6BCFT4R81Z3.png Best regards
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Does this problem occur when you disable W3 Total Cache? If yes, it might seem that this plugin setting is misconfigured, and you should contact the plugin author for help adjusting the configuration. If no, please send us the WordPress dashboard an…
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I have checked that, and on both desktop and mobile, it displays 12 products: https://forum.muffingroup.com/betheme/uploads/463/0JM54F0XDFTE.png https://forum.muffingroup.com/betheme/uploads/487/EB6TH9ZXUM0O.png Should I proceed with any extra step…
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Hi, Did you do as the message says? Did you check if your code is correct (does not have typos or is not missing anything) or did you contact your hosting provider? Best regards
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Try the following CSS code instead: html{ overflow: unset; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, I checked the page you mentioned, but I could not notice the problem you described. Are there any steps to reproduce that? Can you record a video showing your problem? Best regards
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Hi, 1) See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ 2) Your website has under maintenance enabled, so I do not know what video you refer to. Can you disable it for a while? Best re…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, send us the WordPress dashboard and FTP access privately through t…
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As I explained in the second paragraph, you had a margin assigned to wrap, which moved the product images element. I have removed this margin, and I suppose you did not recheck the product you sent the screenshot from. I could not find it, but I che…
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I checked your website and could not replicate this issue. I uploaded a video to your media library showing the steps I proceeded: https://forum.muffingroup.com/betheme/uploads/225/LWMXMMYL9R7Q.png Can you check if I did all the steps properly? Bes…
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Hi, I checked your website, and BeBuilder loads without disabling WooCommerce: https://forum.muffingroup.com/betheme/uploads/598/3GOJ4VFKQ6ZG.png https://forum.muffingroup.com/betheme/uploads/711/07YFA8ZWZHLJ.png Are there any extra steps to reprodu…
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None of your products have enough images to show arrows, and if thumbnails do not exceed the width of the product images element, then no arrows will show because there is no need for them. The display from your first screenshot in the previous mess…
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Hi, The slug has nothing to do with breadcrumbs. Can you explain what exactly you want to achieve, please? Thanks
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It works this way without a custom shop template but for default layouts. Shop templates are not suitable for such functionality. Anyway, we will think of a way to overcome this. Best regards
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Hi, Unfortunately, there is no option to set it up this way. As a workaround, you can use the Icon Box element instead. Best regards
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1) You must edit the element within the Query Loop. If you want to change the information displayed there, then you must edit the approximate Post Type (check the playlist I sent regarding QL). 2) Is this screenshot from your website? Can you attac…
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
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Hi, It displays like this for me: https://forum.muffingroup.com/betheme/uploads/967/V19OBWV5ULRE.png Did you handle this in the meantime? Best regards
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Hi, We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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I am always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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In this case, the color is assigned in the Style tab of the Icon Box element. Edit icon box elements and adjust the background color: https://forum.muffingroup.com/betheme/uploads/479/0KCEVDL189SS.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Can you tell me where should I look? It would be best if you attach screenshot showing this. I do not see any content left aligned. Thanks
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Hi, License code generation and availability are something that Envato takes care of. You should contact ThemeForest support if the freshly purchased license does not appear in your account. Best regards
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Hi, Sorry, but I do not understand. Please provide more details, and attach a link to your website. Thanks
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How did you copy it? I used the Export/Import option in BeBuilder, and it everything works properly: https://web.for-summit.eu/mfn-test-page/ Best regards