Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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In Betheme -> Theme options -> Sidebar, enable the Sticky option. https://forum.muffingroup.com/betheme/uploads/621/JGZGFPK30SMZ.png Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and you can adjust the background color there. https://forum.muffingroup.com/betheme/uploads/414/C7EOKC4KIECL.png Best regards
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I can see that the header you built is in use. If you are referring to this part: https://forum.muffingroup.com/betheme/uploads/209/VIR3J1S9904X.png (I am not sure because you did not attach a screenshot as I asked in my previous message) then this …
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I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Please go to Betheme -> Theme options -> Shop -> Single product, and see if you do not have Cart button extra options enabled. If it is enabled, disable it, and check if the layout is correct then. https://forum.muffingroup.com/betheme/uplo…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, You can choose selected data only to import theme options only: https://support.muffingroup.com/documentation/pre-built-websites/#data-import Only note that you should not reset the database so you will not lose any pages, posts, media, etc. Onl…
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Here you go: https://support.muffingroup.com/documentation/installation-updates/#theme-updates Best regards
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Hey, Did you try disabling your plugins to see if none of them causes this issue? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingrou…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, In this element settings you choose a category in which only one product has rating: https://forum.muffingroup.com/betheme/uploads/047/YY8B2N3UFAT1.png When switched to the category option to all, products with five stars appear first: https://f…
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Hi, Our ACF dynamic data only works for simple text-based values. https://www.advancedcustomfields.com/resources/shortcode/#limitations So, unfortunately, the checkbox will not work. Best regards
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Nothing will be lost with the theme reinstallation because all data are stored in the database. If you are unsure about updating it, you can create a backup package with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ Best regards
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Please do not bump your message. I could not answer you because you wrote beyond my working time. You disabled this option and it caused this issue: https://forum.muffingroup.com/betheme/uploads/560/NMRJ1CVUDFGC.png I have activated it back, and now…
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will correct that in the upcoming update. Best regards
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Such a layout will be problematic. You can try the following CSS code: #mfn-sidemenu-tmpl-143{ z-index: 2!important; } You can put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, but I do not guarantee that it will not break …
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I can see that your slider works on the homepage now. https://forum.muffingroup.com/betheme/uploads/718/VPMIRU7LXXIZ.png Did you handle this in the meantime? Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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It looks like CSS from one of your plugins causes that. https://forum.muffingroup.com/betheme/uploads/315/QYC3LI4CPOVR.png Exactly this line: https://forum.muffingroup.com/betheme/uploads/768/C7DLYEHRE29Y.png If you recognize this plugin, disable it…
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Hi, It will be corrected in the upcoming update. No issues should occur in the meantime anyway before that. Best regards
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Hi, Did you create a translation of the original header template? If not, please do that. Moreover, when you create a translation for the header, open the translated template with BeBuilder and save it to assign it to the new language. Best regards
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Hi, Please try to change the display order in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/985/HAOCR99XKUVE.png Best regards
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Hello, 1) To change the background color, you must change the Header background in Betheme -> Theme options -> Colors -> Header. https://forum.muffingroup.com/betheme/uploads/054/F8X7X00AOM5T.png 2) The only setting to change the title colo…
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Hi, My apologies. I had to overlook your topic among other forum discussions. Please turn off all of the plugins you currently have active, refresh your cache, and check if the problem persists. Thanks
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Hi, Did you try reinstalling this demo with the database reset? If not, please do that. If you want to contact us via email, please use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Thank you! ?
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It is possible via file customization, but we do not provide help with such modifications. In that case, you should contact your web developer. Best regards