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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please see the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Genera, disable content overflow, and check if the problem perists. https://forum.muffingroup.com/betheme/uploads/932/WTRD0YB6IVTO.png Best regards
  • Hi, What do you mean that adding shortcodes does not work? Only shortcode that uses JavaScript does not work in tabs, but any other should work correctly. Please attach a link to your website and a screenshot showing your problem. Thanks
  • In the video you have sent, Hello also does not have AJAX, and the page is refreshed after adding the product to the cart. Some plugins, and as it seems, Elementor, too, require a page reload to add products to the cart correctly. Anyway, I have no …
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • As I mentioned before, you must create a new menu for mobile display and combine these two from desktop to have links you need. You can also use the Sidebar menu builder. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-b…
  • Hi, WooCoommerce provides only these types of sorting. https://forum.muffingroup.com/betheme/uploads/129/46T9ADVTE0DN.png However, the following link should help you achieve what you need: https://stackoverflow.com/questions/21481262/woocommerce-sho…
    in Sort A to Z Comment by Phil July 2024
  • It is not possible with a custom CSS because there is no class that could be used in this situation. Best regards
  • So, it was not a theme issue, and it has something working. ? I am happy that you handled it. Best regards
  • Hi, The update should be already available in Betheme -> Plugins. Best regards
  • Hi, Please go to Betheme -> Theme options -> Shop -> Products list, and select an option to Show the Add to cart button. https://forum.muffingroup.com/betheme/uploads/421/498WIVILHUKR.png Best regards
  • Do you not have the wp-admin URL modified? When I tried to access it with the link you sent in a private message, I received this message: https://forum.muffingroup.com/betheme/uploads/252/M8S768D10BIP.png Best regards
    in WPML Comment by Phil July 2024
  • Can you please attach a link to your website? I want to check what widgets you used. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I have created a new page for a test (MFN test page), and global wraps work correctly. https://forum.muffingroup.com/betheme/uploads/641/CP3QD0F99FAN.png Should I check some specific page, or are there any steps to reproduce your problem? Best rega…
    in Global wraop Comment by Phil July 2024
  • It is possible to do that, but only when the Elementor section is at the very bottom or top of the page. However, it is not recommended to mix two builders on one page as it might generate unpredictable issues, so if you want to use an Elementor, I …
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in WPML Comment by Phil July 2024
  • Can you please tell me what the problem was and how you resolved it? Thanks
  • Please check it out now. I have enabled this option on your website: https://forum.muffingroup.com/betheme/uploads/053/8FSFBXDWTIPL.png Best regards
  • It is in H5 tag, but page title has its own styling. https://forum.muffingroup.com/betheme/uploads/132/VH8HXY3LDRMQ.png To adjust the font size, go to Betheme -> Theme options -> Fonts -> Size & Style, and change the Page title. https:/…
  • Hi, Please see the following article (especially the video): https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/ Best regards
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in Global wraop Comment by Phil July 2024
  • Hi, If you do not see your license in the license manager, then please go to Betheme -> Dashboard, deregister your license there, and register again. After that try to update your Betheme. Best regards
    in Theme Update Comment by Phil July 2024
  • This is how WooCommerce functions, and we only base it on what they provide. Best regards
  • Sorry, but I quite do not understand what you refer to. Can you attach a screenshot showing that, please? Thanks
  • I have also checked it on Edge and it works correctly for me. Anyway, I made some adjustments to your website. Please check it out now. Thanks
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Try the following CSS code: #yith-woo-ajax-navigation-3 .yith-wcan-list li{  font-size: 12px; } .yith-wcan-list .count{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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