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Phil

Phil

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Phil
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  • Please go to Betheme -> Theme options -> Colors -> General, and change to Custom Skin. Then go to Colors -> Menu, and change the Active Link color. https://forum.muffingroup.com/betheme/uploads/103/0AT3NIVPHIOJ.png You can also set other…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete …
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, If you have a single product template, you can activate it for the Product Images element, but it works only for the horizontal gallery styles. https://forum.muffingroup.com/betheme/uploads/023/CKO9S967GLQ0.png Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You cannot import a slider from this demo because it does not use Slider Revolution, and the hero section was built with BeBuilder. So, to edit the top part of your website, you must use BeBuilder. Best regards
  • Unfortunately, it is not possible to achieve with Query Loops. Best regards
  • Hi, 1) This is an older demo, so it uses deprecated settings. To learn more about what deprecated means, see the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ 2) Please update Betheme to the newest ve…
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hi, I do not know any plugins with such functionality, and I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • You are using WooCommerce checkout widgets, but some plugins do not work, so you must change the widgets to the previous checkout method, which is shortcode: https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#checkout Best reg…
  • Hi, Parallax size and position options do not work, and it is disabled in BeBuilder preview. However, when you save your page and open it, the Parallax should work correctly on live. Best regards
  • Hi, We have not tested this plugin with our theme and we do not support it, so I cannot tell you if it will work or not. Instead, I can suggest using the Duplicator plugin which we support, constantly use, and never had problems with. https://wordpr…
  • Hi, Quick product preview is pre-defined, and there is no template to edit it. You can only modify it with a custom CSS. Best regards
  • 1) This part is made with the Slider Revolution. To learn more about this feature, check this link: https://www.sliderrevolution.com/manual/working-with-parallax-effects-in-slider-revolution/ 2) It is because the background image is set to cover, an…
  • Hi, Please go to WooCommerce -> Settings -> Products, disable the AJAX option and recheck that. https://forum.muffingroup.com/betheme/uploads/364/NHHN71BN09W0.png Best regards
  • Please check the following link. There, you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your we…
  • I opened theme options and saved them. Where can I find the button from your screenshot? I tried to locate it before but without luck. Thanks
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and apply Flexbox Container settings: https://forum.muffingroup.com/betheme/uploads/175/46MPFHRZWWR1.png Best regards
  • One of your plugins seems to be the root cause. I have disabled all plugins except the ones we support, and the issue seems to be gone. Please disable your plugins one by one to find the culprit. Best regards
  • Are there any steps to replicate your issue? I did not notice it: https://forum.muffingroup.com/betheme/uploads/367/EVM5HYITZNAA.png Best regards
  • Sorry, you wrote beyond my working hours, so I could not answer you. After clicking on the update button, did you assign conditions to show this popup on the entire website? Best regards
  • Hi, Did you do as presented in the following video tutorial?: https://support.muffingroup.com/video-tutorials/improve-your-workflow-with-presets-in-bebuilder/ Best regards
  • We do not have such built-in functionality, but we support plugins that do that, which are WPML and Polylang. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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