Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will correct this. Best regards
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Please send a link to your website. It will help us locate the part you are referring to. Thanks
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There is no option for that. Best regards
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This is not a standard construction, and it would require a custom JS to make it work. We do not provide help with writing custom scripts, so you would have to contact your web developer instead. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, You can recreate the layout with the Query Loop. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, I need admin access to your website. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check it out. Notice! Please attach…
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It will not work. We support only simple fields. Please see the following link: https://www.advancedcustomfields.com/resources/shortcode/#limitations Best regards
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Hi, If you are using anchor links on a website that is not a One-Page Site, you must provide the whole page URL. So, please edit your menu and put https://www.outdoormasterminds.com/#season instead of section ID only. Best regards
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Hi, I have checked your website, and you do not have a split header. https://forum.muffingroup.com/betheme/uploads/853/ZW0Q1MDR3RFK.png Also, the mobile view shows all menu items: https://forum.muffingroup.com/betheme/uploads/240/JNAOO9KHCY70.png Ar…
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Hello, Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Open your Single product template, edit the tablet view, and extend the wrap to 1/1. https://forum.muffingroup.com/betheme/uploads/636/GMB9RDVK7392.png https://forum.muffingroup.com/betheme/uploads/931/OBG8WECY90IL.png https://forum.muffingroup.com/…
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No, there is no other way to contact us through mail. What your host told you is not valid. Max input vars is a value controlled by your server, and the theme does not have an influence on that. You can even check that in the System status: https://…
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Hi, In the Header Builder, there is an element called menu burger. https://forum.muffingroup.com/betheme/uploads/404/SMZFE65CRKUE.png See the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best re…
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We have corrected it on your website. Please check it out. Best regards
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Hello, No, we do not have such a feature. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is a more complex issue, and we are still working on it. Best regards
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Hi, One of your plugins might use it. Disable your plugins one by one to find out if it is your case. Best regards
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We have received your private message and are investigating this. As soon as we find something, I will let you know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Add any element with link field you like to your Footer template, in the link field put #Wrapper, and add scroll class to this element. https://forum.muffingroup.com/betheme/uploads/389/H4IJP3M4AMVF.png https://forum.muffingroup.com/betheme/uplo…
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Hi, Do you mean that you do not have these elements?: https://forum.muffingroup.com/betheme/uploads/740/EJOF2SWI7ZVS.png If yes, please turn off all of the plugins (except Elementor), refresh your cache, and check if the problem persists. Moreover, …
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That is weird, especially since I checked it with a regular user account. Can you please check if the same thing happens on another browser? Thanks
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That is where my confusion came from. I did not understand what SEO builder you referred to as this is not a builder, and it is called Builder -> SEO. Please send us the WordPress dashboard and FTP access privately through the contact form, which…